The Qatar Financial Centre Regulatory Authority (QFCRA) has become a member of the European Foundation for Quality Management (EFQM), effective February 2025.

This milestone marks a significant step in its journey towards excellence and continuous improvement, QFCRA said in its social media handle X.

"Joining EFQM aligns with our commitment to adopting best practices in quality management and organisational excellence. We look forward to leveraging the EFQM Model 2025 to enhance our strategic objectives," said Fatma Abdulrahman al-Meer, chief financial officer and chief operating officer, QFCRA.

EFQM is a non-profit membership foundation established in 1989 in Brussels, whose model is a management framework that supports organisations in "managing change" and "improving performance".

Other members from Qatar include Ashgaal (Public Works Authority), Ministry of Municipality and Qatar Rail, according to EFQM website.

"By becoming successful partners, we work side by side with leaders as they manage cultural change and transformation to deliver positive performance and meaningful benefits for all their key stakeholders," said Russell Longmuir, chief executive officer, EFQM.

The refreshed EFQM Model 2025 focuses on the needs of organisations to create a clear purpose, foster trust, and understand the benefits of long-term sustainability.

The strategic nature of the EFQM Model, combined with its focus on operational performance and a results orientation, makes it the ideal framework for testing the coherence and alignment of an organisation’s ambitions for the future, referenced against its current ways of working and its responses to challenges and pain-points.

The foundation had set up a team of experts, from industry and academia, to develop the EFQM Excellence Model, a holistic framework that can be applied to any organisation, regardless of size or sector.

Since its inception, the EFQM Model has provided a blueprint for organisations across and beyond Europe to develop a culture of improvement and innovation.
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