LuLu opens Qatar's 1st 'cashier less checkout store' powered by Commercial Bank’s payment solution

Powered by Commercial Bank’s payment acceptance solution, LuLu Group International opened Qatar’s first and the region’s second “cashier-less check-out free store: LuLu Express at Hamad International Airport Metro Station.
Commercial Bank, in its pursuit of digital innovation, is “again leading the way in reshaping payment acceptance” in Qatar by “providing a shopping experience that is seamless and frictionless” for shoppers.
Commercial Bank said the new convenience store provides fast, secure, and contactless check-out experience for customers.
“What makes this store unique is being the first of its kind, where LuLu Express store has no check-out counters.
“A customer can enter the store using his or her credit card, and then walk-out after finishing his shopping without any interaction with cashiers or self-checkout counters.
“Every item picked by the customer at the store is automatically added to the customer’s digital shopping cart, and the purchase is completed when the customer leaves the store. There will be no queues, no cashier, and no waiting time at the counter to check-out either.”
Speaking to Gulf Times following the launch of Qatar’s first check-out free store, Commercial Bank Group CEO Joseph Abraham said, “The opening of Qatar’s first cashier less store, which is powered by Commercial Bank’s acceptance solution, is a testament of the bank’s commitment to digital innovation to bring the best in class payment technology that meet the needs of merchants and customers alike.
“We are delighted to co-operate with LuLu Express to introduce the first of its kind payment acceptance solution in Qatar, which not only makes shopping a fast and convenient experience for the customers, but also reshapes the payment solutions in the country. We are committed to providing customers in Qatar with the world’s latest innovations in digital experiences”.
Abraham said Commercial Bank stays committed to “adapt and use cutting-edge technology to enhance customer experience.”
“Transactions based on facial recognition will be a key feature of future banking. It is all about how we protect our customers in a convenient manner using technology. That will be an enhanced security feature that gives our customers' greater comfort and enhanced security.
“LuLu has demonstrated the mindset of innovation. We are happy to partner with them,” Abraham noted.