Dear Sir,

The opening of road accident investigation offices on the premises of insurance companies in Qatar is highly appreciated (Gulf Times, May 24). This is a great help to people involved in accidents as previously they had to run around many offices to settle the case. The General Directorate of Traffic deserves praise for this decision.
With the introduction of the new service, motorists involved in an accident are no longer required to go to traffic investigation sections located in different parts of the country.
Previously, motorists involved in traffic accidents had to wait until a police patrol reached the spot or visit the nearest traffic investigation section to register an accident and get a report to approach the insurance companies.
Now, they can go directly to the insurance company of the party that caused the accident and approach the traffic investigation office there to register the case.
Once it’s registered, the other party can approach the insurance company staff to complete vehicle repair procedures.
Traffic investigators deployed at insurance companies will register accidents electronically through the tablets given to them, take photographs of the affected vehicles and communicate directly with the insurance companies, according to reports.

Rajesh Nair, rajeshnair.it@gmail

A state of flux in Kerala

Dear Sir,

The successive governments in the southern Indian state of Kerala have not been paying sufficient attention to the genuine demands of the large number of people from there working overseas, mainly in GCC countries.
The latest elections in Kerala saw the Left Democratic Front (LDF) coming to power in the state, defeating the Congress-led United Democratic Front (UDF). Corruption scandals have been haunting the UDF government for long and they have contributed to its electoral setback.
The LDF and UDF coalitions are alternately voted to power in Kerala every five years when the state goes to polls.
But the five-year switch from Left to Right or Right to Left parties has come at the cost of the basic principles of governance in the state.
A large section of the state’s people work abroad, mainly in Gulf countries. But both the LDF and UDF governments have been ignoring the fact that the income generated by expatriate workers contributes heavily to the state’s treasury.
Despite the state achieving the highest literacy rate in India and having ample human and natural resources, the state is lagging behind industrial development, witnessed in other parts of India.
The influence of anti-social elements continues to strengthen in a disturbing trend.
Political parties must embrace a new mindset and help create a peaceful atmosphere in the state under which development programmes can take off.

Ramachandran Nair, (e-mail address supplied)

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