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Qatar Postal Services Company (Qatar Post) has outlined its vision for the future of postal services amid the rapid shift towards e-commerce during the Third Arab Postal Leaders Forum in Rabat, Morocco.The two-day forum, held under the theme "Transforming Postal Supply Chains and Digital Trade Networks for an E-Commerce-Driven Future", brought together senior postal and logistics leaders and experts from across the region and beyond.Qatar Post stressed the importance of developing modern, digital-driven operating models and redesigning supply chains to meet the demands of the digital economy.During the forum's opening session, CEO of Qatar Post Hassan Jasim Al Sayed delivered a presentation on reinventing postal networks for the e-commerce economy. He highlighted the need for postal networks to evolve into integrated logistics ecosystems focused on parcel delivery and digital trade services, supported by digital transformation, automation and upgraded operational infrastructure.Qatar Post said its participation reflects its ongoing commitment to developing the postal and logistics sector, strengthening regional and international cooperation, and supporting the growth of a modern digital ecosystem capable of keeping pace with the rapidly evolving e-commerce industry. 

Qatar Postal Services Company (Qatar Post) has announced the launch of the new version of CONNECTED, an integrated international shipping service that enables customers in Qatar to enjoy a seamless global shopping experience from leading online retailers worldwide using international shipping addresses, with secure home delivery through a reliable logistics network.The service allows customers to shop from international stores that do not offer direct shipping to Qatar. CONNECTED receives, processes, and ships purchases from United States, United Kingdom, Turkiye, Kingdom of Saudi Arabia, United Arab Emirates, Kuwait, and Jordan, before forwarding them to Qatar through flexible shipping options and competitive rates, with continuous expansion plans to add more origin countries.The service operates by providing customers with dedicated international shipping addresses to receive their purchases, which are then consolidated, processed, and re-shipped to Qatar. Customers can also track shipments and manage their orders through the digital platform. In addition, the service offers shopping guides, store links, and multiple shipping options for each country, enhancing ease of use and expanding customers’ shopping choices.CONNECTED features flexible shipping solutions, competitive pricing, home delivery services, and online and cash-on-delivery payment options, while simplifying international purchasing procedures to ensure a smoother experience from checkout to final delivery within Qatar.As part of the added value offered by Qatar Post’s CONNECTED service, customers can earn Avios with every shipment. The service also enables customers to enjoy a seamless international shopping experience, with the ability to redeem Avios for flight tickets, cabin upgrades, and exclusive rewards through the Qatar Airways Privilege Club.Chief Executive Officer of Qatar Post Hassan Jassim Al Sayed said, "the enhanced version of CONNECTED reflects Qatar Post’s commitment to developing innovative logistics solutions that support the growth of e-commerce and enable customers to access global markets with ease and reliability, while enhancing the shipping experience in terms of speed, transparency, and cost efficiency."He added that the launch of the service is part of Qatar Post’s ongoing efforts to strengthen its digital infrastructure and expand its service portfolio in line with the rapid evolution of the e-commerce sector, while reinforcing Qatar’s position as a leading regional hub for postal and logistics services.CONNECTED represents Qatar Post’s strategic direction toward developing integrated digital solutions that meet shoppers’ evolving needs and keep pace with the rapid growth of e-commerce at the local, regional, and global levels. This further enhances the overall digital experience and aligns with users’ expectations.

Shoppers in Qatar can now buy from the world's biggest online stores — even those that refuse to ship here — and have the parcels land at their doorstep, thanks to a revamped version of CONNECTED launched by Qatar Postal Services Company (Qatar Post).The integrated international shipping service gives customers a seamless global shopping experience from leading retailers worldwide, using dedicated international addresses and secure home delivery through a reliable logistics network.CONNECTED is built for stores that do not ship directly to Qatar. It receives, processes, and forwards purchases from the United States, United Kingdom, Turkiye, Saudi Arabia, the UAE, Kuwait, and Jordan, before sending them on to Qatar through flexible options and competitive rates — with plans to add more origin countries.Customers are given dedicated shipping addresses in each country to receive their orders, which are then consolidated, processed, and re-shipped to Qatar. Shipments can be tracked and managed through the digital platform, which also offers shopping guides, store links, and multiple shipping options per country to widen choice and ease the process.The service bundles flexible shipping solutions, competitive pricing, home delivery, and both online and cash-on-delivery payment options, while simplifying international purchasing from checkout to final delivery.Adding to the value, customers earn Avios with every shipment, which can be redeemed for flight tickets, cabin upgrades, and exclusive rewards through the Qatar Airways Privilege Club.Chief Executive Officer of Qatar Post Hassan Jassim al-Sayed said the enhanced version reflects the company's commitment to developing innovative logistics solutions that support e-commerce growth and let customers reach global markets with ease, while improving speed, transparency, and cost efficiency.He added that the launch is part of Qatar Post's ongoing efforts to strengthen its digital infrastructure and expand its service portfolio in step with the fast-evolving e-commerce sector, reinforcing Qatar's position as a leading regional hub for postal and logistics services.CONNECTED, he said, represents Qatar Post's strategic push toward integrated digital solutions that keep pace with the rapid growth of e-commerce at local, regional, and global levels. 

Qatar Post has become the third national organisation to obtain the ISO/IEC 27701:2019 certification for Personal Information Management Systems (PIMS), marking a milestone in its data protection efforts. The certification recognises the company’s role as both a controller and processor of personal data, and its commitment to safeguarding the privacy of stakeholders, including customers, employees, suppliers and third parties. It builds on a range of existing international standards already held by Qatar Post, including ISO 27001, ISO 20000, ISO 9001, ISO 14001, ISO 45001 and ISO 39001. Officials said the certification process was completed entirely by internal teams, including the Personal Information and Privacy Management Working Group, without external support. 

Qatar Post has received three prestigious international awards from the Universal Postal Union (UPU) and the EMS Cooperative during the 28th Universal Postal Congress, currently taking place in Dubai, in the presence of senior officials and experts from the global postal sector.Qatar Post was awarded the "Gold Level in Performance" in recognition of its excellence in delivering international EMS services, as well as the "Customer Care Award" for outstanding performance in supporting customers across the global EMS network.The Gold Level is granted only to operators who meet the highest performance indicators and adhere to the strict technical standards set by the EMS Cooperative. The Customer Care Award was based on the efficient use of the UPU's i-Care system, with high responsiveness and quality handling of EMS inquiries.Additionally, Qatar Post received the "2025 Postal Security Group's Chairman's Award ", presented by the Universal Postal Union, in recognition of its outstanding efforts and leadership in developing postal security policies and implementing global best practices.These combined awards reflect Qatar Post's continued commitment to enhancing the quality of postal services, achieving sustainability, and advancing operational security both locally and internationally. They are part of a broader strategic vision aimed at reinforcing Qatar's position on the global postal map.