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Ooredoo Qatar has announced a key advancement in its digital transformation journey with the expansion of Microsoft 365 Copilot licensing to a broader employee base.This step further strengthens Ooredoo’s position as an early adopter of enterprise AI, reflecting its commitment to enhancing efficiency, collaboration, and customer value through advanced digital capabilities.Through the expansion, Ooredoo aims to unlock new levels of productivity and innovation by introducing an agentic framework designed to foster autonomous, AI-driven workflows across the organisation.Ooredoo Qatar CEO Sheikh Ali bin Jabor bin Mohammad al-Thani said, “By integrating cutting-edge productivity solutions, we are enhancing operational efficiency and empowering our teams to deliver unprecedented value to our customers.”Microsoft Qatar general manager Ahmad el-Dandachi added: “The partnership showcases how AI can transform organisational agility, driving measurable results and advancing Qatar’s digital vision.” 

On the sidelines of MWC Doha 2025, Huawei Cloud reaffirmed its commitment to supporting Qatar’s national digital transformation and economic diversification goals.Alan Qi, President of Huawei Cloud Middle East and Central Asia, spoke with Gulf Times about how the company is working with local partners to strengthen digital resilience, empower SMEs, and accelerate AI adoption. In this exclusive interview, Qi outlines Huawei Cloud’s role in advancing Qatar National Vision 2030, the strategic importance of its collaboration with MEEZA, and the company’s priorities in building sovereign, secure, and future ready digital infrastructure. How is Huawei Cloud working with Qatar to support its economic development initiatives and national vision? Alan Qi: As you know, Huawei is one of the world's leading cloud service providers. We’ve been empowering digital transformation in the Middle East for more than 20 years, including Qatar. So, we are dedicated to this market.Globally, we are now serving more than 900 cloud customers and more than 400 local partners. And we are also providing industry-tailored solutions. What we want to do is to bring our cloud technologies to Qatar not only for the government, but also for the oil and gas, banking sectors, and SMEs. We provide technologies for both public cloud services and our on-premises cloud solution, known as Huawei Cloud Stack. Some customers need local data protection and they care about data sovereignty, and for this we provide secure and scalable solutions on-premises. Meanwhile, our public cloud service is ideal for customers seeking managed cloud services.We are also developing our partner ecosystem and our talent ecosystem in Qatar, amplifying our long-term commitment to Qatar’s Vision 2030, especially in the digital and AI era. Elaborate further on the economic impact, and the social and government impact of this initiative? Alan Qi: Our economic impact initiatives focus on diversification and empowering local start-ups and SMEs. We achieve this by providing affordable, innovative cloud services, thereby lowering barriers to new service creation. This is possible by leveraging China's extensive industry experience, strong R&D capabilities, and latest ICT and cloud innovations.For example, our database and IoT services, data analytics, and transformational AI services will all be introduced to Qatar. This will accelerate government and enterprise level digital and AI transformation, while simultaneously creating job opportunities and diversifying local AI services and applications. You also mentioned a few GCC countries earlier in your statement. Can you again elaborate further on the social and governance impact of this initiative? Alan Qi: We operate across the GCC the Levant as well as Iraq and Pakistan. Our cloud empowers governments to build a wide array of smart services, including digital human, legal AI services, chatbots, government cloud, and AI cloudCloud technology is the foundation of all smart cities. Our cloud platform powers AI services at Neom in Saudi Arabia, while in the UAE, we’re partnering with the Dubai Municipality to fast-track their digital services. In Qatar, we work closely with MEEZA to provide digital services for government and enterprises, while introducing new technologies driving meaningful impact and positive change.We offer a range of AI capabilities, including leading models like DeepSeek, Huawei Pangu, and various other open-source large language models. Our goal is to introduce these technologies to society, creating significant social and governmental impact by optimising daily operations and business processes. The Huawei Cloud provides AI-native infrastructure and services to Qatar. Elaborate further on that and on the technology impact? Alan Qi: When we talk about cloud, it's not only about traditional AI services such as computing storage and network infrastructure. We also provide AI-native infrastructure, an end-to-end solution covering AI computing power, AI production lines, model management platforms, and service-level tools like our Versatile AI agent platform, to help customers build their own AI services.We are also introducing partners, like Neuxnet, and other Chinese partners who can build AI applications and use cases for any industry. This approach is more practical because AI's true value lies beyond mere buzzwords or GPU-as-a-service. Ultimately, AI must deliver tangible services and specific use cases tailored to any industry and business. How is Huawei Cloud helping Qatar build a resilient, sovereign and secure digital transformation? Alan Qi: We build cloud services on-premises because I believe, especially nowadays, that data sovereignty security is the highest priority for Qatar. Robust, secure, and scalable on-premises cloud stacks are critical. We observe significant demand for these, particularly from government entities and for highly secure services.We provide on-premises Huawei Cloud Stack with full service capabilities. All services available on our public cloud, including our leading and most innovative offerings, are also provided on-premises. These are fully managed and operated locally, in line with Qatar’s secure and sovereign vision.We ensure seamless integration and synergy between our on-premises offerings and public cloud. This technical alignment enables us to quickly bring new public cloud services to on-premises platforms. Can you provide a technology perspective? Alan Qi: At Huawei Cloud, we define our cloud services in three layers. The first layer is Infrastructure as a Service, the second layer is the Technology as a Service, and the top layer is the Expertise as a Service.Infrastructure as a Service provides the general computing power, the AI computing service, storage network and security, along with the CDN (Content Delivery Network) service.Technology as a Service is our database as a service layer with four categories for three production lines. The first is the data, which we call DataArts, our platform that provides comprehensive data governance and management. It offers database, big data, and data analytics services, enabling users to perform data analysis, modelling, and development. The second is ModelArts and versatile, our AI studio. This suite provides comprehensive AI computing resources management, model training, refining, development, deployment and management, AI service production, and AI agent production capabilities. The third is CodeArts, our one-stop software development pipeline based on Huawei’s many years of R&D best practice. We also have a security pillar, SecMaster, which provides one-stop automated security operations to safeguard cloud resources so that users can proactively prevent and respond quickly to threats. What makes the Huawei–MEEZA collaboration strategically important for Qatar? Alan Qi: MEEZA is a well-known and reputable company in Qatar, distinguished by its robust local infrastructure and strong partnerships with telecom operators, government, and enterprises.Our cooperation with MEEZA deepens our long-term commitment to drive Qatar's digital leadership and economic diversification. For Huawei Cloud and also for Huawei, in general, we’re unifying MEEZA’s local presence, the brand, and local support with our latest technology, manifested by the creation of a cloud we’ve built together. We provide the latest technologies and capabilities on this cloud to ensure that Huawei’s latest cloud’s services are available in Qatar. Together with MEEZA as our partner, we’re ensuring these services are deeply tailored, and offering the best support to the local market. We have an initiative that is anchored on four key pillars. The first is 'Private Sector Leadership', empowering the private sector to spearhead national digital development, in line with Qatar National Vision 2030. Second, we prioritise 'Sovereignty and Security', ensuring that digital transformation is robustly secured and national sovereignty is fully safeguarded. Third, we focus on 'Accelerating Cloud and AI Capabilities', driven by our commitment to bring the latest technologies to Qatar, avoiding legacy systems and reflecting the nation's advanced innovation.Finally, we emphasise 'Building Local Talent' through partnerships with universities and QDA-MCIT, and the 'Future Leader Programme'. This initiative annually provides internships to top university students, especially local Qataris, many of whom successfully transition into roles at Huawei. How can enterprises in Qatar implement AI more efficiently? What role does Huawei Cloud play? Alan Qi: Well, AI is the hottest topic. Today, when we talk to any customer, any partner, they will always start with AI. Nobody will ignore that. But in the epic global AI innovation race, there are two ecosystems pioneering AI development – the US and China. I want to give you one reference. The top 20 open-source large language models listed on Hugging Face comprise 17 from China, two from the US, and one from Europe. This shows that China is really evolving fast. It is moving so fast not only in AI technologies, AI computing power, AI infrastructure, and AI data centre with liquid cooling solutions, but also in supporting a supercomputing pool. On the model layer, DeepSeek and Huawei Pangu models are leading the charge in Chinese open source models, as well as AI use cases. So, how can enterprises in Qatar implement AI more efficiently? I think there are four important factors: data, computing power, models, and service application. If you want to build an AI service and implement AI more efficiently, I think we should first learn from industry best practice. There are many innovations and practical use cases in China, the US, and Europe. It is also important to integrate some out-of-the-box solutions and ideas aligned with business needs, so they have a concept, and can design what their targeted services are and what their targeted AI-enabled business process is. Second, businesses need a data partner, as high-quality, clean data is the indispensable foundation of AI. Without it, intelligent services are unachievable. Huawei and its partners offer comprehensive assistance with data connection, cleaning, and labelling. Third, when choosing models, explore the many open-source options. Crucially, always select the latest version that precisely aligns with specific business needs. And also, government entities, and large enterprises want to have a commercialised model, this is where Huawei can support, as well as with our Pangu models, supporting not only the large language model but also for the computer vision model and multi-modality models. Last but not least, is AI computing power. Since Huawei has invested significantly in AI infrastructure and AI computing power, customers can seamlessly to access and acquire AI computing power through Huawei Cloud. In the future, we will have on-premises solutions as well. Huawei has been working in Qatar for more than 20 years. We would like to be the trusted advisor and the AI consultant for our customers to help them build and implement their AI services to start this AI journey with our strong local support. In the Middle East and Central Asia region, Huawei has a presence in 21 countries. We have thousands of employees in the Middle East and Central Asia and more than 4,000 partners. We are not a small company, we can really help from all aspects and we are here for the long term. Especially today in Qatar, you can see that Huawei has shown its big presence here. This is also our commitment to this market.

Huawei successfully concluded its participation in the inaugural MWC25 Doha, demonstrating how the integration of 5G-Advanced (5G-A) and artificial intelligence is driving unprecedented digital transformation across the Middle East region. The two-day event at the Doha Exhibition and Convention Center brought together government leaders, telecom operators, and industry experts to explore the future of intelligent connectivity.In his keynote address titled "Empowering Middle Eastern Digital Visions with 5G-A x AI," Richard Liu, President of ICT Marketing and Solution Sales, Huawei, highlighted the remarkable global progress of 5G-Advanced technology and its synergy with AI in reshaping industries."The synergy between 5G-Advanced and AI is reshaping the global industry landscape at an unprecedented pace," said Richard Liu. "Just one year after commercial deployment, 5G-Advanced has already driven the deployment of over 60,000 enterprise private networks and is expected to create more than $2.8 trillion in economic value by 2025."Liu emphasized that Middle Eastern operators are at the forefront of this transformation, accelerating their 5G-Advanced deployment and achieving 30-40% improvements in network energy efficiency through AI integration. The region has already implemented more than ten intelligent application scenarios, demonstrating the practical impact of this technological convergence.The integration is driving major transformations across three key areas: business model innovation through tiered services and scenario-based solutions that boost Average Revenue Per User (ARPU); intelligent services where AI agents cover 80% of daily scenarios with voice interaction and cloud services providing instant responses; and infrastructure upgrades including all-optical infrastructure supporting 10GE access, with automation rates in operations and maintenance reaching 40%.Middle East Leads Global 5G-A Development with Over One Million UsersAllen Tang, President of ICT Marketing and Solution Sales, Huawei Middle East and Central Asia delivered a keynote titled "The Booming Era of 5G-A: Innovation, Leadership, and Growth" at the 5G Future Summit on the first day of MWC Doha, emphasizing the Middle East's leadership position in the global 5G-Advanced rollout."The Middle East is leading a new wave of global 5G-Advanced development," said Allen Tang. "More than 25 commercial 5G-A networks have been deployed globally, and the number of 5G-A users in the Middle East has exceeded one million, demonstrating strong growth momentum."Tang highlighted that the integration of 5G-A and AI is driving telecom operators to transition from traditional telecom service providers (Telcos) to technology companies (Techcos), increasing ARPU by 20% through diversified business models including tiered rates, scenario-based experiences, and VIP services.In GCC countries, 75% of smartphones already support Standalone (SA) networking, and 36% have AI capabilities. SA network coverage has improved by 20%, and uplink speeds have increased by 50%, laying the foundation for low-altitude economic applications such as drone delivery and flying taxis.Huawei has proposed "3A Infrastructure" (5G-A, Always-Online, AI-Driven), which uses AI agents and data fusion to elevate operational efficiency from "hour-level" to "real-time." Through multi-band Meta technology, Sub-1GHz solutions, and intelligent BSS platforms, Huawei is helping operators achieve "10Gbps experience" and full-coverage networks.Strategic Partnerships and Comprehensive Technology Showcase Drive Intelligent TransformationDuring MWC25 Doha, Huawei and MEEZA, a leading end-to-end managed IT services and solutions provider, signed two strategic Memoranda of Understanding to advance Qatar's national priorities in digital infrastructure, AI innovation, and talent development.The agreements focus on deepening collaboration in Private Digital Infrastructure and AI services, and launching a National Training Program to cultivate local expertise in emerging digital fields. These partnerships support Qatar's vision for economic diversification, technological leadership, and long-term resilience.Throughout MWC25 Doha, held under the theme "Accelerating the Intelligent World," Huawei showcased comprehensive solutions that demonstrate how 5G-A and AI convergence create new business opportunities and monetization models across multiple sectors.At its exhibition booth, visitors experienced AI-driven solutions that empower industries, including public services, transport, utilities, finance, and energy, to achieve higher efficiency and productivity. Huawei also presented cloud and digital energy advancements, demonstrating how intelligent infrastructure supports sustainable, low-carbon digital ecosystems.Huawei's participation in MWC25 Doha reinforces its commitment to advancing Qatar's ICT ecosystem, building on over two decades of contribution to the nation's digital transformation journey and supporting Qatar's vision for a knowledge-based, intelligent economy.The event concluded with the message that "Innovation Never Stops," emphasizing that the Middle East will continue to play a leading role on the global telecom stage, setting new standards for technological breakthroughs and business success in the 5G-Advanced and AI era.For more information, visit www.Huawei.com

Qatar, Saudi Arabia and the UAE are in the top seven among the 15 developed countries in digital transformation, according to Pablo Iacopino, Head of Research and Commercial Content, GSMA Intelligence. During June-August 2025, the GSMA Intelligence surveyed more than 850 enterprises across 10 vertical sectors in eight Middle East and North Africa (Mena) countries to gain insight into their digital transformation as part of a wider global survey covering 5,320 enterprises in 32 countries, including both developed and developing countries. "Looking at the overall digital transformation score of the 15 developed countries surveyed, Qatar, Saudi Arabia and the UAE are in the top seven. This confirms the GCC (Gulf Co-operation Council) plays an important role as a leading (and benchmark) region in the digital transformation of enterprises and industries, offering a favourable environment for developing and scaling new technologies and innovations," Iacopino said in the research article presented at the World Mobile Congress (MWC) 2025, which began here Wednesday. Across Mena, the top three vertical sectors leading on digital transformation are financial services, retail, and the manufacturing and industrial sectors, he said, adding the agriculture, forestry and fishing sector is at the bottom of the ranking. In general, all vertical sectors show eagerness to accelerate digital transformation but investment budgets vary. Highlighting investing for growth initiative in the region, he said there is a solid consensus among enterprises in the GCC and wider Mena region that digital transformation brings multiple benefits, with enhanced security the top objective in five of the eight countries surveyed. Beyond security, revenue-related objectives are deemed slightly more important than cost-related objectives, according to him. To capture the benefits, the Mena enterprises will spend 10% of their revenues on digital transformation during 2025-30. As expected, the bigger the enterprise, the higher the spent. At the same time, Mena enterprises expect a 200% Rol (return on investment) on digital transformation spend (aligned to the global average), he said. "Globally, Qatar and the UAE are among the countries where enterprises make the highest advanced use of GenAI (Generative AI)," he said, adding Al and connectivity will be the leading areas of spend. "This comes as no surprise given the consensus among the GCC and Mena enterprises that Al will have a big impact across several business areas with enhanced security and productivity/efficiency gains leading," Iacopino said, highlighting that across Mena, most enterprises undertaking digital transformation already use GenAl, but only 39% are currently making advanced use of it, leaving room for growth. Finding that 5G is seen as important for digital transformation in all Mena countries and sectors; he said in 5G use cases (FWA, IoT, network APIs, private networks) and new network technologies such as edge and slicing, the GCC enterprises lead on expectations of impact. "This reflects recent progress made by operators and vendors on driving the deployment of standalone 5G networks and associated capabilities," according to him. Of the seven operators to have launched 5G-Advanced (5G-A) networks worldwide (as of September 2025), two are from the GCC. In addition to that, 11 operators from the GCC countries have announced plans to launch 5G-A, bringing the total to 13 and confirming the GCC's ambitions to lead on the network technology. 

His Excellency Prime Minister and Minister of Foreign Affairs Sheikh Mohammed bin Abdulrahman bin Jassim al-Thani chaired Wednesday the meeting of the Steering Committee for Smart Government and Digital Leadership. The meeting discussed several projects related to digital government and enhancing integration between ministries, government agencies, and public institutions. These projects aim to contribute to achieving the goals of Qatar's national digital transformation and to facilitate services and transactions for individuals and institutions across various sectors. Appropriate decisions were made regarding these projects. The meeting was attended by ministers - members of the committee, along with senior state officials.  

Vodafone Qatar has announced the commercial launch of its 5G Standalone (SA) network, which marks a significant leap forward in its digital transformation journey.The company has partnered with Nokia to deliver 5G SA in Qatar, and they are jointly showcasing two use cases, immersive video applications and Data Centre Fabric, at Mobile World Congress (MWC) Doha. The demonstrations showcase the capabilities of 5G SA for consumers and enterprises, which will further solidify Vodafone Qatar’s position as a leader in innovation.Visitors to MWC Doha can visit the Vodafone Qatar booth to view the two demos:Immersive 360 camera showcases, featuring Nokia’s 5G 360 camera and real-time eXtended Reality Multimedia (RXRM) software. The demonstration uses 5G SA to bring real-time, high-definition streaming capabilities to enterprises and consumers, enabling use cases like remote monitoring, immersive entertainment, virtual tourism, and enhanced security solutions.Data Centre Fabric is Nokia’s cutting-edge data centre networking solution that enhances the operator’s infrastructure with a highly scalable, resilient, and agile foundation. It will create a highly automated and programmable network environment, optimise resource utilisation and simplify management of Vodafone Qatar's operations.Ramy Boctor, Chief Technology officer at Vodafone Qatar, said: “The launch of our 5G Standalone network is a pivotal moment for Vodafone Qatar and for the nation’s digital future. By leveraging the full capabilities of 5G SA, we are not just offering faster speeds. We are enabling a new generation of services that will revolutionise industries, enhance daily lives and drive economic growth.“Our 5G network is at its most robust and extensive yet, and this, as part of our work to develop Qatar’s national digital infrastructure, is continuously opening up opportunities to embrace and deploy other emerging technologies.”Samar Mittal, vice president, MEA Market, Cloud and Network Services’ of Cloud and Network Services at Nokia, said: “Nokia is proud to partner with Vodafone Qatar to launch 5G SA at MWC Doha.“This nationwide network modernisation project will enable Vodafone Qatar to deliver faster, more secure, and highly adaptable 5G services to consumers and businesses across the country, while preparing the network for next-generation innovations.”The 5G SA network, which incorporates Nokia’s autonomous network solutions and automated data centre fabric for the edge, will deliver dynamic network slices combined with intelligent automation, providing guaranteed performance, ultra-low latency, and enhanced security for specific consumer and enterprise applications and services.Attendees are invited to visit the Vodafone Qatar stand at MWC Doha to experience the future of connectivity and learn more about the transformative potential of 5G SA.

Ooredoo Qatar has unveiled an enhanced IoT Connect ecosystem, a unified suite of intelligent, end-to-end solutions designed to help businesses streamline operations, gain real-time visibility, and scale their Internet of Things (IoT) deployments with confidence.As more organisations across Qatar embrace digital transformation, the IoT Connect ecosystem equips businesses with the tools to manage connectivity, monitor usage, and maintain full control over connected devices through one single intelligent platform.The cornerstone of this ecosystem is Ooredoo IoT Connect, a next-generation connectivity solution built on Ooredoo’s nationwide 4G, 5G, LTE-M and NB-IoT within its IoT-LPWA network infrastructure.Built to meet the growing demands of modern enterprises, the solution is complemented by the IoT Connect Manager, an advanced connectivity platform that allows businesses to manage large IoT SIM inventories, track usage data, set cost-optimisation alerts, and prevent SIM misuse. In addition, IoT Connect comes with enhanced security, delivering end-to-end protection for critical IoT communications, while giving businesses the confidence to deploy IoT solutions securely.To further enhance operational efficiency, Ooredoo also introduced a dedicated IoT Connect Manager mobile app, available for both iOS and Android devices. This app enables businesses to oversee their IoT ecosystem anytime, anywhere, empowered by key features, such as instant device insights to understand behaviour instantly, simplified SIM management for easy control and administration, and monitoring with remote troubleshooting to stay proactive and resolve issues swiftly and efficiently.Thani Ali I A al-Malki, chief business officer at Ooredoo Qatar, said, “At Ooredoo, we are committed to providing businesses with comprehensive IoT solutions that drive operational efficiency and sustainable growth.”

HE the Minister of Municipality Abdullah bin Hamad bin Abdullah al-Attiyah affirmed that the launch of the AI-powered building permit issuance system represents a qualitative national achievement that enhances the country's digital transformation process and places it at the forefront of countries employing AI technologies in government services.In a speech marking the Ministry of Municipality's inauguration of the AI-powered permit issuance system, HE al-Attiyah noted that it represents a pioneering step that embodies the country's drive to accelerate digital transformation and enhance the quality and efficiency of government services, aligning with Qatar National Vision 2030 and the Third National Development Strategy.He explained that the new system represents a qualitative leap in the field of issuing building permits, as it contributes to accelerating procedures, increasing performance efficiency, and enhancing the quality of services provided to beneficiaries. It enables the issuance of building permits in just 120 minutes, instead of 30 days, thanks to its ability to automatically read engineering drawings and verify their compliance with approved technical standards. This contributes to improving the beneficiary experience and facilitating procedures without compromising technical accuracy.The AI-powered building permit issuance system is one of the key projects within the Ministry of Municipality's digital transformation programme, which aims to expedite transactions, standardise technical standards, support the engineering sector and consulting offices, simplify procedures, and enhance the efficiency and accuracy of outputs by processing drawings electronically, with a completion rate of up to 70% in the first phase.

HE the Prime Minister and Minister of Foreign Affairs Sheikh Mohammed bin Abdulrahman bin Jassim al-Thani witnessed Sunday the inauguration of the Ministry of Municipality's AI-powered building permit issuance system, in a move that embodies the nation's pivot towards accelerating digital transformation and fostering the quality and efficiency of public services.The inauguration ceremony was attended by ministers, ambassadors, and senior officials from state agencies, alongside representatives from consulting offices, urban development companies, and the engineering sector.This system is among the flagship projects within the ministry's digital transformation programme, which aims to accelerate transaction completion and unify technical standards.It also seeks to support the engineering sector and consulting offices, while streamlining procedures and boosting the efficiency and precision of outputs through online processing of plans, achieving up to 70 % completion in the first phase.

The Ministry of Commerce and Industry (MOCI) has launched 20 new electronic services on its official website as part of the 2024–30 digital transformation strategy. The initiative aims to achieve excellence in governmental service provision and enhance user experience through full digital transformation in line with National Vision 2030. Affirming that the launch of these e-Services marks a significant step towards comprehensive digital transformation, MOCI said this development contributes to faster transactions, streamlined procedures, and enhanced service quality, ultimately strengthening Qatar’s business environment and competitiveness regionally and internationally. The ministry said users can access the new e-Services via its website through the e-Services section, using the National Authentication System (NAS) to ensure data security and confidentiality. The initiative seeks to simplify procedures, accelerate transaction processing, and improve efficiency, thereby enhancing services for consumers and investors and strengthening institutional excellence in government service provision. The newly launched services cover a wide range of MOCI's activities, including specialised licensing, market monitoring for goods and services, and price assessment for commercial establishments. They also include services related to competition and consumer protection, and combating commercial fraud, such as product recalls, handling and tracking complaints, and enabling users to submit complaints electronically and monitor inspection activities. Additionally, the new services integrate directly with the General Authority of Customs to facilitate product registration after customs clearance. Users can also view company information, track applications, and monitor their status through this service. These e-Services serve all user categories interacting with the ministry, including companies with recalled products, citizens and residents reporting consumer law violations, and business owners registering goods and services.

Qatar General Electricity and Water Corporation (KAHRAMAA) has announced the completion of its strategic Customer Database Update Project, which comes as part of its comprehensive plan for digital transformation and the development of public services infrastructure. This project represents key step in supporting the State’s progress towards achieving the goals of Qatar National Vision 2030 and the 3rd National Development Strategy (NDS3), by enhancing operational efficiency and sustainability in the electricity and water sectors.The project included updating more than 900,000 reading meters, verifying the accuracy of over 7 million records, and maintaining or replacing more than 13,000 service boxes. In addition, reviewing customer data has enhanced communication accuracy through updated customer profiles, ensured service delivery in line with the highest quality standards, and improved performance and network safety by detecting illegible connections and addressing damaged cables. These efforts contributed to improving network reliability and enhanced distribution system efficiency, ensuring the continuous provision of smart and reliable services to customers.KAHRAMAA noted that this achievement reflects its commitment to raising customer satisfaction through innovative and integrated services that support Qatar’s path of sustainability and innovation, while keeping pace with global trends in electricity, water and digital transformation.The Corporation affirmed that this project constitutes a qualitative leap in strengthening network security and improving service efficiency, thereby contributing to the achievement of the National Development Strategy’s objectives and consolidating Qatar’s position as a leading country in applying smart and sustainable solutions.This achievement crowns KAHRAMAA’s continuous efforts to enhance its national responsibility and embodies its firm commitment to supporting the State’s sustainable development strategies, contributing to building a more prosperous future for coming generations.

As part of their efforts to promote digital innovation in the tourism sector, the Ministry of Communications and Information Technology (MCIT), in collaboration with Qatar Tourism, held an awareness workshop under the SMEs Go Digital Program, the national initiative aimed at supporting SMEs in adopting digital solutions.The workshop focused on showcasing the role of digital transformation and artificial intelligence (AI) in driving innovation across hotels and tour operators. Two workshops have been organized in collaboration with Qatar Tourism emphasized the vital role of digital transformation in advancing the tourism industry, where participants explored practical AI applications that enhance customer experience, simplify operations, and open new avenues for SMEs growth.On this occasion, Faraj Jassim Abdulla, Director of the Digital Economy Department at MCIT, stated: "The SMEs Go Digital Program is a cornerstone of our strategy to foster a diverse and sustainable digital economy in Qatar. The program goes beyond offering technical solutions; it provides an integrated system of tools and services that empower SMEs to innovate business models, achieve greater operational efficiency, and expand their presence in local and global markets. Our partnership with Qatar Tourism represents a key opportunity to accelerate digital transformation in a sector that is a major driver of economic growth, by integrating AI technologies and digital solutions that improve service quality and enrich visitor experiences. This program reflects MCIT’s commitment to building a business environment founded on digital innovation, strengthening collaboration with strategic partners, and enabling SMEs to be a central engine in achieving the goals of the Digital Agenda 2030."Commenting on the workshop, Omar al-Jaber, Chief of Tourism Development Sector at Qatar Tourism, stated: "At Qatar Tourism, we are committed to keeping pace with technological advancements by integrating artificial intelligence into our website and applications. We strive for all our partners to adopt these solutions to elevate the tourism sector in Qatar. Through our partnership with the Ministry of Communications and Information Technology, we are supporting SMEs in embracing digital solutions that enhance service quality and reinforce Qatar’s position as a leading global tourism destination."This workshop is part of a series of specialised sessions under the SMEs Digital Transformation Program, targeting key sectors including tourism, education, healthcare, retail and wholesale, and transport and logistics. The program supports the objectives of the Digital Agenda 2030 by building a business ecosystem driven by digital innovation. As a national initiative, it aims to accelerate the digital transformation of SMEs in Qatar, with a particular focus on enabling them to adopt emerging technologies and enhance their readiness for the digital future.It offers a wide range of benefits to SMEs, including tailored digital assessments, customized digital transformation roadmaps, opportunities to connect with service providers, exclusive technology offers, and potential financial support through Qatar Development Bank. It also provides training courses and awareness sessions that equip SMEs with the skills needed to leverage digital technologies for sustainable growth.