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Four platinum and twelve gold awards across five institutions, the highest designation the Federation confers.Apex Health, a subsidiary of Estithmar Holding and the fastest-growing healthcare company in the MENA region, has been named a Holistic Role Model by the Arab Hospitals Federation, the highest designation the Federation confers, after securing 16 recognitions across the group's network, including Apex Health at the group level, The View Hospital and The Military Medical City Hospital, managed by EWS, in Qatar, Al Imam Al Hassan Al Mujtaba Teaching Hospital and Nasriyah Teaching Hospital in Iraq.The achievement includes four Platinum and twelve Gold awards at the Federation’s seventh Gold Initiative Certificate, placing Apex Health ahead of 45 institutions recognised from 323 applications submitted across ten countries. Notably, every Apex Health institution submitted for consideration received an award.The Holistic Role Model status is reserved for organisations that demonstrate sustained, measurable performance across the full spectrum of healthcare delivery, rather than excellence in any single area. The framework evaluates performance across eight dimensions of healthcare excellence, ensuring a comprehensive view of organisational quality and impact.Commenting on this milestone, Joseph Hazel, Group CEO of Apex Health, said:“This is one of the proudest moments in Apex Health’s history. This recognition from the Arab Hospitals Federation across every institution in multiple countries proves our strategy works: quality at Apex Health is our baseline and we continue to provide trusted quality care with measured clinical outcomes across all the communities we serve.”Apex Health’s 16 recognitions were distributed across five institutions, covering eight dimensions of healthcare excellence including leadership and governance, workforce development, quality and patient safety, operational excellence, digital health, patient-centred care, and sustainability.The group’s model rests on three principles: investing in people, building systems that hold institutions accountable, and treating patient experience as the baseline against which everything else is measured rather than a separate function. The Federation’s evaluation was independently validated by HIMSS, The Beryl Institute, and the World Council for Medical Tourism. Holistic Role Model status is not a destination. For Apex Health, it is a confirmation of where the group stands today and a commitment to where it intends to go. The healthcare landscape is changing faster than at any point in recent history. Patient expectations are higher, regulatory scrutiny is sharper, and the competition for clinical talent is intensifying.Alice Yammine Boueiz, CEO, Arab Hospitals Federation, congratulated Apex Health, saying:“Apex Health was assessed across every level of the Gold Initiative Certificate: Silver, Gold, Platinum, and our highest honour, Holistic Role Model. The results speak for themselves. The message to Arab healthcare is clear. Real excellence cannot be hidden or faked. The assessment tested Apex Health across multiple dimensions and institutions, and the evidence held at every level. The Arab Hospitals Federation is proud of this achievement, both for Apex Health and for what it means for Arab healthcare. This is the standard we set. This is the standard they met.” Apex Health - Group Level:Platinum in Leadership, Governance & Continuous ImprovementGold in Workforce Development & WellbeingThe View Hospital, Qatar: Platinum in Leadership, Governance & Continuous ImprovementPlatinum in Patient Centred Care & ExperienceGold in Quality Management & Patient SafetyGold in Operational Excellence & Resource OptimizationGold in Digital Health & Technology InnovationThe Military Medical City Hospital, managed by EWS, Qatar: Platinum in Quality Management & Patient SafetyGold in Patient Centred Care & ExperienceGold in Digital Health & Technology InnovationAl Imam Al Hassan Al Mujtaba Teaching Hospital, Iraq:Gold in Leadership, Governance & Continuous ImprovementGold in Patient Centred Care & ExperienceGold in Sustainability, Hospital Design & ResilienceNasriyah Teaching Hospital, Iraq: Gold in Quality Management & Patient SafetyGold in Patient Centred Care & ExperienceGold in Sustainability, Hospital Design & Resilience In that environment, the groups that will lead are those able to demonstrate consistency across institutions, countries, and healthcare settings. Apex Health has achieved exactly that, showing that its standards can be sustained across its network. The focus now is to build on this achievement and extend its impact to every institution the group operates and every patient it serves.Apex Health is the fastest-growing healthcare company in the MENA region, with eight hospitals across four countries. Managing over 2,800 beds, its hospitals serve more than 2.8 million patient visits annually. 

The Military Medical City Hospital (MMCH) obtained the Gold Initiative Certificate for excellence in patient experience under the Safety and Quality of Care category, by the Arab Hospitals Federation (AHF), in recognition of its commitment to providing patient-centered healthcare and a high-quality, humane experience.The Ministry of Defense said in a statement that this achievement comes within the framework of the ongoing efforts of the Qatar Armed Forces Medical Services to develop the healthcare system and raise its efficiency in accordance with the highest international standards, in implementation of the established strategy and objectives to provide the best healthcare services to members of the Armed Forces and their families.The certification was based on the hospital's integrated healthcare experience, which prioritizes patient safety, along with medical excellence, psychological comfort, effective human communication, and support services.In collaboration with The Beryl Foundation, the judging panel praised the level of innovation, development, and positive impact of the hospital's initiatives on the patient experience.MMCH was selected for this classification from among 267 healthcare institutions participating in the initiative, following its success in embodying patient experience standards on the ground.In this context, Commander of the Medical Services of Qatar Armed Forces Brigadier-General (Eng./Air) Abdulrahman Ali Al Abdulmalik, said that the hospital's recognition from AHF reflects its pivotal role in Qatar's healthcare system, underscoring its commitment to improving the quality of care provided to members of the Armed Forces, their families, and the wider community.He expressed his gratitude to all hospital staff for their dedicated efforts in developing and enhancing the patient experience, pointing out the continued support of HE Deputy Prime Minister and Minister of State for Defense Affairs Sheikh Saoud bin Abdulrahman bin Hassan bin Ali Al-Thani, and the close observation of HE Chief of Staff of Qatar Armed Forces Lieutenant-General (Pilot) Jassim bin Mohammed Al Mannai, which contributed to enhancing the hospital's activities and achieving this milestone.For his part, CEO of Military Medical City Hospital Dr. Ahmad Zaatari, said that obtaining this certificate reflects an institutional work culture that all employees experience daily, from reception to operation rooms, where each individual bears the responsibility of creating a healthcare experience in which patients feel reassured and cared for in an environment based on humanity and respect.This achievement would not have been possible without the continued support of the country's wise leadership and partners, Dr. Zaatari said, adding that the hospital embodies an ambitious vision aimed at building an integrated healthcare system that combines treatment, education, research, and community health promotion, ensuring an improved patient experience and enhanced quality of care.This achievement marks a new milestone in the hospital's journey toward consolidating its position as a leading destination for quality medical care in Qatar, by adopting the latest technologies and providing a healthcare experience tailored to the needs of the Armed Forces members and their families, in addition to serving vital civilian sectors. QNA 1008 GMT 2025/08/27