Ooredoo Qatar delivered a robust performance in 2021, boosted by Qatar’s strong economy. Reported revenue surged 6% year-on-year (y-o-y) to QR7.5bn, driven by growth in post-paid services, Ooredoo tv, ICT services, and increased sale of devices.
Full-year service revenue grew by 5%. EBITDA was QR3.8bn, 4% higher than 2020, with an EBITDA margin of 52%. Total customer numbers stood at 3.2mn.
The company continued to innovate in the entertainment space, launching its first eSports tournament as part of its new eSports brand, Ooredoo Nation – Gamers’ Land. In addition, new channels and enhanced features helped to grow its Ooredoo tv customer base by 6% compared to December 2020.
Ooredoo Qatar joined the 5G Accelerator programme with leading technology companies to showcase remote video sports broadcasting during the FIFA Arab Cup 2021 and developed connectivity solutions for major events in Qatar, such as the Formula 1 Ooredoo Qatar Grand Prix. It also announced a strategic partnership with Qatar Development Bank to support small-to-medium enterprises on their digital journey.
In the first half of 2021, the Communications Regulatory Authority's Financial Sanctions Committee imposed QR3.5mn on Ooredoo Qatar for violating instructions issued by the CRA. QR2mn was fined due to Ooredoo's non-compliance with the rules applicable to access the interconnection between licensed service providers and QR1.5mn was fined due to Ooredoo's non-compliance with its obligations to file with the CRA and get the CRA prior approval for tariffs for fixed telecom services.
Ooredoo Qatar, as consortium leader, launched the TASMU platform, a partnership with the then Ministry of Transport and Communications, in conjunction with an international consortium under the patronage of HE the Prime Minister and Interior Minister Sheikh Khalid bin Khalifa bin Abdulaziz al-Thani.