Hamad Medical Corporation's (HMC) Nursing Informatics Department has received the International ISO accreditation for quality management systems (ISO 9001:2015) from BSI (The British Standards Institution), a leading national standards body, which is considered the highest internationally recognized standard for quality management.
The accreditation has been awarded to the Nursing Informatics Department in recognition of its central role in providing high quality services through the use of nursing informatics technologies to support healthcare improvement, IT training for nurses, and research.
The ISO accreditation certificate was presented by British Ambassador to Qatar, Jon Wilks, to Executive Director of Nursing Informatics Department at HMC, Dr. Wasmiya Dalhem Al Kuwari.
Dr. Wasmiya Al Kuwari said "The process of obtaining the ISO accreditation has gone through multiple stages, including study and assessment, preparations for the implementation process, quality system documentation, implementation of documented quality system standards, internal auditing, and eventually external inspection."
"This rigorous process highlights the Nursing Informatics Departments commitment to meeting the highest quality standards and its ability to provide high-quality, effective services to nursing teams across HMC," added Dr. Al Kuwari.
HE the British Ambassador to Qatar said: "I am delighted that the British Standards Institute has been your trusted partner throughout your journey to achieving ISO 9001 certification. I was pleased to see for myself how your focus on quality will lead to improved healthcare delivery for patients in Qatar."
Project Manager at HMC's Nursing Informatics Department, Wahag El Mashear Mahgoub, said that achieving the ISO accreditation marks an important milestone for the Department and adds a new success to its outstanding record of achievements.
"The ISO accreditation reflects our Departments commitment to applying the highest international standards and the international recognition will place it among the best in this unique professional specialization," said Wahg Al Mashaer.
Obtaining the ISO accreditation can benefit organizations and institutions in many different ways, the most important of which is maintaining the quality of services through periodic reviews of service delivery methods and continued improvement of service delivery, as well as documentation of the improved policies and methods for future use.
The ISO system is an important tool to ensure that corrective appropriate actions are taken when necessary and at the same time prevent recurrence of adverse events. Furthermore, the ISO system helps in identifying administrative responsibilities and terms of reference and establishes a statistical method through which information systems can be evaluated and understood to contribute to decision making. It also helps ensure that quality standards are applied and meet the needs of both service providers and clients.
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