*Fan ID programme will provide a variety of services to fans

With the FIFA Arab Cup 2021 set to kick off on November 30, fans will have the chance to secure tickets starting Tuesday at 12 noon local time. Tickets will be available on a first come, first served basis through the official FIFA ticketing website fifa.com/tickets.
The tournament, which brings together the best teams from the Arab world, will also witness the inauguration of two FIFA World Cup Qatar 2022 stadiums, Al Bayt and Ras Abu Aboud.
The Supreme Committee for Delivery & Legacy (SC), ahead of the FIFA Arab Cup 2021, has also launched the Fan ID programme. Providing fans with free access to public transportation on match days throughout the tournament, the smart technology identification card will be mandatory for all ticket holders that want to attend matches. A mobile app will also be available for download ahead of the FIFA Arab Cup 2021, enhancing the overall fan experience.
“The launch of the Fan ID programme is a crucial step forward in our efforts to provide a memorable experience for fans in Qatar,” said Maryam al-Muftah, the SC’s Digital Services & Innovation Director.
“The FIFA Arab Cup provides a valuable opportunity for us to fine-tune our preparations for Qatar 2022 and ensuring the efficiency of our Fan ID system will be an essential element that we will have the chance to evaluate during the end-of-year competition,” she added.
Fans planning to attend the FIFA Arab Cup 2021 will be able to apply for their Fan ID once they have paid for their match tickets and have received their ticket confirmation number. Tickets for the FIFA Arab Cup 2021 are available exclusively through FIFA.com/tickets, where fans can also find detailed information on prices. Applications for the Fan ID can then be made online via the dedicated portal (FAC21.qa – live as of 28 September).
Online Fan ID applications require a valid passport or Qatar ID along with a valid FIFA match ticket confirmation number. Fans under the age of 14 will need to have their applications submitted for them by a parent. Once Fan ID applications have been approved, fans can collect their unique smart identification cards from either the Doha Exhibition Centre or Hamad International Airport.
Customer service support will also be made available to answer public enquiries through a dedicated hotline (+974 800-5052 – Qatar only), by email ([email protected]) or through the Fan ID portal.
In light of public health measures put in place to limit the spread of Covid-19, tournament organisers will provide the required safeguards to protect the health and safety of all involved in the competition. To date, ticket holders are required to be fully vaccinated with one of the vaccines approved by the Ministry of Public Health (MoPH), and attendees must also follow travel advice issued by the Qatari authorities in guidance from the MoPH.
The FIFA Arab Cup 2021 will bring 16 teams from around the Arab world and will give fans a glimpse of what to expect when Qatar hosts the World Cup one year later.
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