The Ministry of Commerce and Industry (MoCI), in co-operation with Nasser Bin Khaled Automobiles, has recall Mercedes-Benz S-Class model of 2021, due to the front right seatbelt not matching manufacturer’s specification and impeding its proper function.
The recall campaign comes within the framework of the MoCI’s continuous efforts to protect consumers and ensure that dealers follow up on vehicle defects and repairs.
The MoCI said that it will co-ordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that they carried out the necessary repairs.
The MoCI urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquires and suggestions through the following channels:
Call centre: 16001, e-mail: [email protected], Twitter: @MOCIQATAR, Instagram: MOCIQATAR, MoCI mobile app for android and iOS: MOCIQATAR
The MoCI said that it will co-ordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that they carried out the necessary repairs.
The MoCI urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquires and suggestions through the following channels:
Call centre: 16001, e-mail: [email protected], Twitter: @MOCIQATAR, Instagram: MOCIQATAR, MoCI mobile app for android and iOS: MOCIQATAR