The Ministry of Commerce and Industry (MoCI), in co-operation with Almana Motors Company, has recalled Ford F-150 model of 2021 due to a possible defect in the thermal mirror feature, which may cause it to stop functioning if the outside temperature is below zero degree Celsius, in some vehicles. The recall campaign comes within the framework of the MoCI’s continuous efforts to protect consumers and ensure that dealers follow up on vehicle defects and repairs.
The MoCI said that it will co-ordinate with the dealer to follow up on the maintenance and repair works and will communicate with customers to ensure that they carry out the necessary repairs. The MoCI urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department, which processes complaints, inquiries and suggestions through the following channels:
Call centre: 16001, e-mail: [email protected], Twitter: @MOCIQATAR, Instagram: MOCIQATAR, MoCI mobile app for android and iOS: MOCIQATAR