As the market leader for digital innovation and transformation in Qatar, Commercial Bank received two prestigious digital awards from International Finance Magazine for the ‘Best Mobile Banking Application’ and the ‘Most Innovative Digital Bank’ in Qatar for 2020.
Following a “meticulous” study by a qualified research team that looked into the nominated institutions’ talent, leadership skills, industry net worth and capability, International Finance Magazine selected their winners based on the strength of nominees’ applications and past achievements.
Being ahead of the curve in innovation in the local market, Commercial Bank has launched a "number of digital firsts" in 2020 such as CB Household Worker PayCard, a first-of-it-kind solution in Qatar that allows customers to manage their household workers’ salaries and remittances; CB Smart Payroll; CB Pay, the first mobile wallet in the country; and CB Pay for Merchants, which enables customers to pay for goods and services anytime and anywhere using just their mobile.
Commercial Bank GCEO Joseph Abraham said, “These two awards reflect the investment we have made in innovative digital technologies and our strategic focus on client experience. Digital banking is even more relevant for our clients given the impact of Covid-19 on face-to-face interactions and we will continue to introduce new digital innovations.”
Commercial Bank’s Mobile Banking Application has long been recognised by different awarding bodies. Not only does the Application provide day-to-day banking services, but it also enjoys a user-friendly interface with an array of market-first offers, features and products that enhance customers’ experience.
Amit Sah, Commercial Bank’s executive general manager and head (Retail Banking) stated, “As a digital pioneer in the market, we take pride in receiving two digital awards from the International Finance Magazine. In recent years, Commercial Bank has taken a radical transformation path through which it aims to ultimately digitise its customers’ banking journey; therefore, paving the way for faster, easier and more convenient banking operations and day-to-day transactions.”
Adding two new awards to Commercial Bank’s recent accolades and success stories, the bank has won several awards this year, such as the Euromoney “Excellence in Leadership in the Middle East” Award, The Banker Award for “Innovation in Digital Banking” in the Middle East, Finance Monthly magazine’s CFO Award, The Asian Banker “Best Digital Bank in Qatar” award and seven prestigious awards from Global Finance Middle East 2020.