Vodafone launches ‘social Wi-Fi solution’ for businesses to transform customer experience
September 05 2020 09:41 PM
Vodafone Qatar's Social Wi-Fi seeks to help hotels, restaurants, cafes, gyms, salons, and all busine
Vodafone Qatar's Social Wi-Fi seeks to help hotels, restaurants, cafes, gyms, salons, and all businesses alike to transform their free guest Wi-Fi into a powerful tool to understand, engage, and offer a better experience to their customers

Vodafone Qatar has launched another product in its continually-expanding digital portfolio. Its Social Wi-Fi for Business solution seeks to help hotels, restaurants, cafes, gyms, salons, and all businesses alike to transform their free guest Wi-Fi into a powerful tool to understand, engage, and offer a better experience to their customers.

Vodafone Social Wi-Fi enables customers to connect to Wi-Fi using their social media accounts (Facebook, Instagram, Twitter, LinkedIn, email or their mobile number), ensuring a quick, safe and simple login while generating a wealth of customer data for the business.

Key demographic data and basic information is collected via a captive login portal/guest Wi-Fi landing page. Businesses can build detailed customer profiles to better understand and connect with their customer base via their preferred social media channels to continually update them on new offers.

The solution also helps in gathering customer feedback by redirecting customers to complete a short survey, as part of connecting to the Wi-Fi.

Vodafone Qatar business director, Mahday Saad al-Hebabi, said: “We understand that after a difficult phase, businesses in Qatar are slowly recovering from the pandemic impact. We also understand their need to reduce cost but most importantly to find ways to increase their business results – by bringing in more customers, offering new services and enhancing the experience so customers return.

“Vodafone wants to support these businesses with the right solutions that will help in reducing their recovery time. With our Social Wi-Fi solution, any business can transform their Wi-Fi into a cost-effective yet highly impactful marketing tool to connect with their customers and enhance their business to ultimately increase revenues.”

Vodafone Qatar is marking the launch by offering Social Wi-Fi with a discount of up to QR200 per month for Vodafone Business Broadband subscribers and customers can avail of this offer now by calling 40010100. For further information on Vodafone’s Social Wi-Fi solution, visit www.vodafone.qa/socialwifi.




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