Doha Festival City reopens all retail outlets
July 02 2020 11:03 PM
Doha Festival City has introduced stringent health and safety measures throughout the mall.
Doha Festival City has introduced stringent health and safety measures throughout the mall.

As part of the second phase of the gradual lifting of the novel coronavirus (Covid-19) restrictions in Qatar, Doha Festival City has expanded its reopening capacity to welcome back shoppers.

Visitors can now shop from fashion, home decor, electronics, accessories and beauty brands, with an extended capacity of up to 50% of the regular mall capacity, while still maintaining the preventive measures of social distancing in each store.

Food and drinks are available for takeaway and home delivery from a variety of restaurants, cafes and food stalls in the mall including Five Guys, Maison du Sushi and Eately.

Families can now enjoy their summer shopping experiences with children aged 12 and above allowed inside the mall, while taking into consideration all the precautionary measures in place.

Children are also required to show their green code on the Ehteraz app and must be accompanied by their parents, they also always must wear masks while in the mall.

Favourite brands including Harvey Nichols, FNAC and Go Sports are now open and ready to welcome shoppers.

In line with the preventative measures set out by the authorities, Doha Festival City has introduced stringent health and safety measures throughout the mall for its staff and visitors. This includes a thorough mall disinfection treatment on a weekly basis, robust cleaning and sanitisation operations during mall trading hours, all seating areas and lifts are constantly reviewed and sanitised every 30 to 45 minutes.

Some 127 hand sanitising stations have also been installed in the areas that have commonly touched surfaces such as entry and exit points, customer service desks, offices, inside of elevators and washrooms.

Smoking areas have also been moved far from the entrances to avoid contact between people not wearing masks and visitors coming in or out of the mall.

At the entrance to the mall and all shops, visitors must show their green Ehteraz QR code, and should wear a face mask during their whole time in the mall.

Physical distancing stickers in common queuing areas, such as ATM machines, banks, telecommunication kiosks and branches and various retail shops help shoppers keep the required physical distance as set forth in the guidelines by the authorities. Security personnel will be walking around the mall with handheld signs reminding visitors to keep their masks on and adhere to social distancing.

Informational signage has also been placed throughout the mall highlighting the safety measures required as well as ministry messages to keep visitors well informed.

Entry and exit points are now segregated by single entry and exit doors to avoid close contact between visitors, and have been set up to screen incoming visitors and to ensure that they comply with entry requirements including monitoring of body temperatures and checking of the green code in the Ehteraz app.

Parking spaces have been reduced to 50% to ensure they do not exceed the restricted 50% capacity of the mall. Touchless pedal bins are also located throughout the mall to provide an extra layer of protection for shoppers and mall visitors.

In line with the Ministry of Commerce and Industry’s directives, opening hours will be Sunday to Thursday from 8am to 10 pm. Monoprix remains open Sunday to Thursday from 8am to 11pm, and Friday and Saturday from 8am to midnight, while M&S Food Hall remains open daily from 9am to 10pm.

Boots Pharmacy will remain open from 9am to 10pm on weekdays, and from 9am to 11pm on weekends, and Kulud Pharmacy will be open daily from 8am to midnight. Banking and telecommunications branches will be open Sunday to Friday.

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