Ooredoo on Tuesday announced that its customers can now top-up their Karwa SmartCards via the Ooredoo Money service, offering a quick, easy and efficient way to top-up the cards.
The partnership was celebrated in a launch ceremony attended by several senior officials from both Ooredoo and Mowasalat.
Karwa SmartCards can be used for Mowasalat public transport services as a convenient way to pay, and customers can now add anything from QR5 to QR500 to their SmartCard via Ooredoo Money.
To top-up a Karwa SmartCard via Ooredoo Money, customers can either use the Ooredoo Money app or the USSD menu by dialling *140#.Any valid Karwa SmartCard can be topped-up, and customers will simply need to enter the first 10 digits of the SmartCard number to top-up.
“We recognise our customers want quick, easy solutions for various everyday activities, including recharges and transfers that could otherwise take time out of their day," said Manar Khalifa al-Muraikhi, director, PR and Corporate Communications at Ooredoo.
“Ooredoo Money offers exactly what they need: quick, easy, and convenient ways to take care of such activities; and the addition of the new Karwa SmartCard top-up service is a prime example of our commitment to enhancing our customers’ digital lives.”
Khalid Kafoud, Government and Media Relation manager at Mowasalat, said: “Mowasalat, as a leading stakeholder under MoTC, is serving Qatar and its people. We are perpetually working to accomplish the national vision of providing efficient and environmentally friendly transport services.
“Digital technologies are transforming customers’ experiences, and ease of use is a key factor in achieving high customer adoption. Enabling customers to top up their Karwa SmartCards using Ooredoo Money will greatly enhance our customer’s experience, and we hope our customers will use and like this new channel of smart top-up.”
Customers who are not yet signed up to Ooredoo Money can register via the Ooredoo Money app or at any Ooredoo or Starlink shops.