Ooredoo announced on Monday the launch of a new, easy-to-use digital tool that makes it easier for business customers to monitor their network activity and managed services so that they can effectively optimise their digital businesses.
Ooredoo business customers using fixed connectivity services, such as IP-VPN, Business Internet, and Ethernet VPN can now access the new Operations Bridge Reporter, a tool that provides enhanced usability and network performance reporting and other options.
Business customers using Operations Bridge Reporter can find a wide range of customer-centric features, including a centralised ‘one-click’ dashboard for real-time network activity.
Customers can also analyse network traffic trends with customised and granular reports on network features such as throughput, CPU and memory utilisation, and availability.
Operations Bridge Reporter also provides complete visibility on managed services for mobile devices.
Ooredoo Qatar COO Yousuf Abdulla al-Kubaisi said, “For our business customers across Qatar, the network is the backbone of their digital business success. In response to feedback from our customers, our new Operations Bridge Reporter tool provides our customers with the easy-to-use, customer-friendly, and real-time insights that can optimise their network and managed services for digital business success.”
Operations Bridge Reporter, which is supported 24/7 by Ooredoo’s Enterprise Service Centre, is in line with Ooredoo’s commitment to customer excellence with industry-leading and best-in-class Service Level Agreements. Ooredoo’s Service Level Agreements aim to improve customer focus, Service Assurance, and organisational performance.
Business customers can leverage the Ooredoo Advantage, making Ooredoo “Best for Business”, thanks to its breadth and depth of talent, best fixed and mobile networks, broadest portfolio of ICT services and solutions, and trusted partner for 60 years.
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