The Ministry of Municipality and Environment’s (MME) information systems department yesterday launched a new e-service to review rental disputes through its website, www.mme.gov.qa
The new service will help applicants process their requests in “record time with high-quality execution”, the MME has said in a statement. 
Hamad Khalifa al-Khalifa, assistant undersecretary for joint services affairs at MME, said, “This is in addition to the existing list of MME e-services for the public, which are part of the ministry’s continued efforts to develop its e-services, making them easily accessible for all at any time and place.” 
He said as the demand for services related to rental disputes was growing and the system required the presence of the applicant with the necessary documents, the MME gave special attention to this issue in order to ease the load on applicants. 
Procedures have been simplified and the new e-service has been developed in line with latest features. This digital edition of the service is considered an important step towards ending paper-based transactions and launch more electronic services as part of the MME’s strategy to raise the quality of life and maintain the environment, al-Khalifa stressed.
Hamdah al-Maadeed, director, information systems department at MME, said the advantages of the new e-service include enabling multiple parties - government, semi-government and private entities, whether individuals or organisations - to submit applications online and instantly follow them up. They can also pay the fees online without the need to visit to the rental disputes settlement committees, print the application form and get the 
appointment.
She explained that an application should have a memo of the request attached to it and the rented place should not be state-owned property, public property, agricultural land, auxiliary industrial services, or hotel or tourist apartments and units. The rental contract should be registered in the municipality concerned, and copies of the ownership document and IDs of the litigation parties need to be provided.