HE the Minister of Administrative Development, Labour and Social Affairs Dr Issa bin Saad al-Jafali al-Nuaimi has announced that preparations have been completed for the procedures of receiving complaints from aggrieved employees or those who have complaints concerning their job entitlements, in line with the application of provisions of the Civil Human Resources Law promulgated by Law No 15 of 2016.

The minister is chairman of the grievances and complaints committee.
HE Dr al-Nuaimi said he is now in the process of nominating members of the committee for the examination of complaints and grievances, in implementation of Decision No 17 of 2018 of HE the Prime Minister and Interior Minister Sheikh Abdullah bin Nasser bin Khalifa al-Thani (issued on 3/9/2018) on forming a committee within the Ministry of Administrative Development, Labour and Social Affairs (MADLSA) for the examination of grievances and complaints.
In a statement Tuesday, HE Dr al-Nuaimi said the committee includes, as members, two representatives of the MADLSA, one of whom shall be a member and rapporteur of the committee, in addition to representatives of the Amiri Diwan, Office of the Prime Minister, the Ministry of Justice, Supreme Judiciary Council and the General Secretariat of the Council of Ministers.
The decision stipulates that the committee is competent to examine grievances and complaints submitted by employees regarding their job entitlements relevant to the application of the provisions of the Civil Human Resources Law, and to notify the parties concerned of the decisions issued by the committee within 10 days from the date of their issuance. The committee may invite the director of the human resources department of the governmental body that is the object of its decision, or other officials of government agencies, to present the data required.
The committee will periodically report the results of its work to HE the Prime Minister.
The formation of the committee indicates the State's keenness to guarantee all job entitlements of the employees.
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