Qatar Airways yesterday announced that it received two awards at the Airline Passenger Experience Association’s (APEX) 2019 Passenger Choice Awards (PCAs) ceremony in Boston, US, recently.
The airline was named winner in the ‘Best Food and Beverages’ and ‘Best Cabin Service’ awards categories based on feedback from passengers of approximately 500 airlines around the world.
Qatar Airways Group chief executive Akbar al-Baker said, “It is tremendously gratifying to receive two awards at the 2019 APEX Passenger Choice Awards. These awards represent our commitment as an airline to constantly improve our in-flight experience for each and every traveller flying with us.
“At Qatar Airways, we have made continuous efforts to make our customers’ experience a unique and memorable one, and we are delighted that passengers voted for us in the ‘Best Cabin Service’ and ‘Best Food and Beverages’ categories globally. We will continue to push the boundaries to redefine the passenger experience and set new standards across the industry.”
The APEX awards ceremony, held on September 24, was attended by more than 5,000 industry professionals as well as representatives from more than 100 airlines. It was hosted by Brian Kelly, CEO and founder of The Points Guy.
The APEX awards are based on passenger feedback in different categories and recognise outstanding performance and passenger service offered by airlines globally.
Earlier this year, Qatar Airways also received four awards from APEX Asia in Shanghai: ‘Best Overall Airline: Middle East’, ‘Best Food and Beverage: Middle East’, ‘Best Cabin Service: Middle East’ and ‘Best Seat Comfort: Middle East’, in addition to receiving a 2018 Five-Star APEX Official Airline rating.
Qatar Airways currently operates a modern fleet of more than 200 aircraft via its hub, Hamad International Airport, to more than 150 destinations worldwide. As part of its continued expansion plans, Qatar Airways plans a host of new destinations throughout 2018, including Gothenburg, Sweden and Mombasa, Kenya, just to name a few.

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