* Streamlined finance and remittance options
* Easy communication with family and friends
* Access to health and nutrition advice
* Access to the SC's work grievance hotline
* Access to all key emergency telephone numbers
The Supreme Committee for Delivery & Legacy (SC) has launched a smartphone app to help construction workers improve their professional and personal lives during their time in Qatar.
Initiated by the SC’s Workers’ Welfare Department and Special Projects Office in collaboration with Qatar Innovation Community, the app has been developed to leverage the overwhelming number of workers who use smartphones and would benefit from a customised platform capable of enhancing their everyday lives, according to a report on sc.qa
Following an initial pilot with 250 workers, the app, 'Madad – SC Workers', has been rolled out to all 22,000 workers engaged on SC infrastructure projects. The word 'madad' means 'help' in both Arabic and Hindi.
Led by the SC’s Projects adviser, Oscar Liebana, in collaboration with local tech experts A101, the app was developed following an intensive consultation period with SC workers. During the development phase, workers at Lusail Stadium were asked for their feedback on the features, functionality and design of the app, which is intended as a one-stop shop for all their needs.
The app includes the following features: streamlined finance and remittance options, easy communication with family and friends, increased awareness of leisure and social activities, access to health and nutrition advice, access to the SC's work grievance hotline, participation in regular surveys, stores soft copies of personal documents, such as Qatar ID and passport, access to all key emergency telephone numbers, and location maps of ATMs, parks and health centres, the report explains.
Mahmoud Qutub, the SC’s Workers’ Welfare executive director, said: “This app helps us provide support for workers whenever and wherever they need it.
“It also allows us to establish direct communication with them, which we know from experience is vital. The introduction of an app designed specifically for workers is yet another example of the SC using innovation to protect the welfare of workers building stadiums for the 2022 FIFA World Cup.”
Liebana added, “Involving the workers from the very beginning was the key to designing an app that would be beneficial to them. Their feedback was critical and has led to the first version of an app that should enhance many aspects of their life in Qatar.”
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