'MyHealth' patient portal proves hugely popular, beneficial
July 28 2018 10:51 PM
Dr Abdul Wahab al-Musleh
Dr Abdul Wahab al-Musleh

Doha

*About 40,000 register since launch in March

About 40,000 people have registered to access their medical records and other health information using the innovative MyHealth patient portal, since it was officially launched earlier this year.

With MyHealth, patients can access their electronic personal health record online and through a mobile app. The portal, accessible through www.myhealth.qa, is providing patients at Hamad Medical Corporation (HMC) and Primary Health Care Corporation (PHCC) with access to their key health records, including test results, information about upcoming appointments, and prescribed medications.

The portal was inaugurated by HE Sheikh Abdullah bin Nasser bin Khalifa al-Thani, the Prime Minister and Minister of Interior, in March and was initiated as part of an ongoing effort to empower patients to take an active role in their healthcare decision making.

Integrated with the Clinical Information System (CIS), MyHealth provides a single record of information, irrespective of where the doctor was consulted – HMC or PHCC. The portal also allows patients to view a summary of their visits, upcoming appointments, medications, and post-appointment instructions.

Dr AbdulWahab al-Musleh, deputy chief medical officer, Clinical Information Systems at HMC, said since the launch patients have been signing up for MyHealth using the online registration function.

“One of the key benefits of MyHealth is that patients can access their medical records in one place, which enables them to track and check test results, for example, and to discuss these results with their physicians,” Dr al-Musleh said. “We have found that giving patients the ability to access their records when they want and where they want, has an empowering effect. It educates patients and allows them to use this information in conversations with their healthcare providers when visiting HMC or PHCC,” he said.

Dr al-Musleh added that new capabilities have been added to the portal, including a function that enables patients to send a non-urgent message to their healthcare provider in a confidential manner.

“This function enables patients to ask non-urgent questions, for example about their medication, or to seek clarification. The normal turn-around time for a response is three business days but we ask patients not to use this function for urgent matters. If you are experiencing a medical emergency, call 999,” said Dr al-Musleh.

Patients can register for the MyHealth patient portal online at www.myhealth.qa or at any HMC or PHCC facility.



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