Qatar Postal Services Company (Q-Post) has launched a new Digital Mailroom automation solution aimed at increasing efficiency, providing better tracking of mail flow and control while reducing operational and distribution costs for the benefits of all Qatar-based organisations and existing customers.
This new solution, developed in partnership with Everteam, was “born out of the pressing need to streamline, automate and provide insights and visibility into the whole mail lifecycle”, according to a press statement.
Digital Mailroom offers a fully traceable and auditable mailroom management and tracking solution with faster mail delivery, reduced lost documents risk, secured information despatching, integrated real-time electronic signature on delivery receipts and standard mail reference number assignment within the organisation with automatic barcode generation. The solution also provides a customisable dashboard reporting system equipped with an integrated statistics engine delivering information related to mail despatching costs.
The mail registration supports various types of mail such as incoming, internal or outgoing and also includes a customisable index form for employee pay slips, bank guarantees, performance bonds, new customer applications, claims, etc.
“With Digital Mailroom, Q-Post is taking the digitalisation of its products and services to a higher level. Our top priority is to make our customers’ business journey smooth and easy with the highest degree of reliability and accuracy. Everteam equipped us with the best solution on the market that allows us to be very competitive in the postal sector. Digital Mailroom is a key milestone in our current digitalisation process,” said Khalid al-Emadi, deputy director of Sales & Marketing at Q-Post.
Everteam is a leading provider of content management solutions with a local presence in Qatar. This collaboration combines technological advancements with industry expertise and best practices, and provides a smart platform for the future for new services that meet customer's evolving needs and demands, the statement notes.
“Seeing this enthusiasm in people to automate and improve their mailing operations makes us happy and proud. People love to improve, and we feel it is our duty to fulfil their desire. We have the technical skills and the knowledge and Q-Post has the industry expertise - we both want to progress, so this partnership came to top it up” said Hussein Abdallah, country manager of Everteam Qatar.
The Digital Mailroom automation is supporting Q-Post in maintaining its leading position in mail delivery services and solutions in the region, the statement adds.