Ezdan Real Estate Company, a subsidiary of Ezdan Holding Group, has launched the ‘Ezdan EDC – My Book’, a smart phone application that enables customers to enjoy free offers in more than 300 commercial outlets.
The outlets include hotels, restaurants, cafes, and fitness centres, among others The app is available on the Apple Store or Google Play.
The initiative aims to boost Ezdan Real Estate’s customer’s services by offering 900 ‘buy-one-get-one-free’ vouchers in a variety of products, including food and drinks, beauty and spa, pleasure and leisure, services and retails, and health and fitness.
A customer care team in Sakin centres in Doha and Al Wukair will assist new customers with the app.
Ezdan Real Estate acting general manager Omar Al Yafei said: “The app stems from the close attention we pay to our customers’ needs to provide them with cutting-edge services and opportunities, which make Ezdan Real Estate unique in its field.
“The exceptional services we offer to our customers reflect our commitment to providing modern lifestyle for the tenants of our residential compounds, which we are keen to equip with all necessary services and facilities, including but not limited to playgrounds, gyms, swimming pools, mosques, and supermarkets, as well as 24-hour maintenance and security services.
“We seek to enhance communication channels with our esteemed customers to ensure their comfort and convenience.
“It is the first-of-its-kind move for a real estate company in Qatar, and it is an added value to the other communication services we provide such as Ezdan WhatsApp, Sakin centre in Doha and Wakrah, which provides leasing and contracting services.
“In addition, our social media pages and e-mail, and Ezdan Customer Service’s call centere have attained record achievement in terms of interaction with customer requests and inquiries.
“Ezdan Real Estate is preparing to launch a range of other smart phone applications as part of an integrated plan for the optimal use of modern technologies within the framework of expanding ERE customers’ base, as well as raising their level of satisfaction.”
Ezdan Real Estate Company has earlier initiated Ezdan Discount Card (EDC) programme, which allows Ezdan customers and tenants to enjoy discounts on a variety of products from 100 destinations, including restaurants, hotels, shops, training services, Haj and Umrah, healthcare, beauty centres, and insurance services, among others.