Hamad Medical Corporation’s (HMC) Hamad Healthcare Quality Institute, together with the Corporate Quality and Patient Safety Office, has partnered with the US-based Joint Commission International (JCI) to organise year-long foundational quality management workshops for HMC’s chief executive officers, senior leaders, clinicians and other frontline clinical staff.

The training, which gives a boost to quality improvement initiatives across HMC, aligns closely with the corporation’s ongoing investment in quality improvement education and training for staff. This is a significant priority expressed by HE the Minister of Public Health Dr Hanan Mohamed al-Kuwari, and supported by the Hamad Healthcare Quality Institute’s Education and Training Strategy and Corporate Quality and Patient Safety programme.
The first cohort had their training from April 2 to 6. Participants learned about the basic principles, concepts, definitions, and methods of quality management and improvement. Sessions also covered the role of leadership in promoting quality and a culture of safety. The second workshop is from May 21 to 26.
HMC’s chief quality officer, Dr Ronald Wyatt, explained that session participants engage in a variety of tabletop group exercises designed to use basic tools and methods of quality management. There is also an opportunity to learn how to use quality management tools.
He added that each didactic session in the workshops is complemented with small group exercises to ensure participants develop competencies in applying concepts and in using methods and tools in a practical setting within their hospital or facility.
“The year-long quality management workshops for HMC’s CEOs, senior leaders and, clinicians are based on the “all teach, all learn” approach. HMC staff have a lot of expertise and experience in the areas of quality management and patient safety which they can share with others. This very valuable learning opportunity is offered to our clinical staff and will soon also be offered to non-clinical staff,” said Dr Moza al-Ishaq, executive director of the Corporate Quality and Patient Safety Programme at HMC.
The programme aims to provide a consistent, common, and practical understanding of quality improvement for staff across HMC while aligning with other quality education efforts. The training workshops are also intended to embed a sustainable capacity for continuous improvement throughout the organisation.
“Each project team will implement a priority improvement project over six to twelve months with clear goals relating to communication, accountability, learning and sharing. To date, we have already completed the HMC-JCI workshops dedicated solely to facilitators, CEOs, senior leaders, clinicians, physicians and other healthcare workers,” added Dr al-Ishaq.