Qatar Islamic Bank (QIB) has opened its new branch at the Mall of Qatar. The new branch will have extended working hours throughout the week and will operate from Saturday to Thursday from 9am to 2:30pm and from 3:30pm to 9pm, while on Fridays, the branch will operate from 4pm to 9pm. 
The bank’s expansion plan has been focusing on being present at key landmarks within the country. This year saw the opening a new branch at the Ministry of Endowment and Islamic Affairs (Awqaf) Tower in West Bay and relocating its Al Gharrafa branch to Q-mall, another addition to Qatar’s growing retail scene. 
“We will continue to expand our footprint in the country and contribute to Qatar’s thriving economic scene,” said D Anand, general manager, QIB’s Personal Banking Group.
Fusing its customer-centric approach with technologically-progressive strategies, QIB developed a new service called the ‘Bank and Shop’, a new SMS notification service that informs customers when their turn arrives. 
With the new feature, customers do not need to wait at the branch until they get served. Instead, they will receive their waiting ticket by SMS and can enjoy their time at Mall of Qatar until another SMS informs them it is their turn to be served. The new service has been unveiled across all QIB mall branches including Q-Mall, City Center, Dar Al Salam, and The Gate Mall.
The new full-service branch will also offer customers a full range of premium QIB products and services to meet both every day and specialised finance needs. 
The opening brings QIB’s branch network to 29, with 12 dedicated ladies centres, nine Tamayuz (Affluent) centres, and two private banking lounges. In addition to its local expansion, QIB has strong presence in the UK through its fully-owned 
subsidiary QIB-UK.
The Mall of Qatar branch will also incorporate ATM and cash deposit machine that can be used for withdrawing or depositing cash and other services.

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