Qatar’s leading health and life insurer Q Life & Medical Insurance Company (QLM) has “revolutionised its service offering” by introducing access to all healthcare benefits through members’ valid Qatar ID.
This unique service can be availed by both Qataris and expatriates.
With the launch of this new service, QLM has taken a vital step towards raising the profile of the medical insurance sector by bringing in innovative solutions that align with global standards and practices.
To ensure a “smooth” transition, members who are already having valid medical cards can avail of the services until their expiry.
Alternatively, they may use their national/resident ID cards.
About the rationale behind the new launch, Salem al-Mannai, deputy group president & CEO, QIC (Mena) said: “In keeping with our leading position in the market, we are thrilled to be the first private insurer in Qatar to introduce this unique service offering in the market.
“Not only does it highlight our passion for leading innovation, but also casts a spotlight on our appetite for service excellence.”
“At QLM, bringing convenience to the forefront has always been the integral part of our customer-centric approach. We have taken a step forward to simplify the process in order to enrich the experience of our members.
“In addition, QLM Mobile App and online services, which were launched earlier help members in availing of quality healthcare services including checking the validity of the ID.”
Rated ‘A/Stable’ by Standard & Poor’s, QLM “differentiates itself from its peers” by delivering “bespoke and innovative medical insurance solutions with unmatched customer service”.
QLM has established itself as a pioneer in the medical insurance sector in Qatar, with its “highly experienced” in-house team of experts coupled with “innovative” technologies and a wide network of medical service providers, QLM is “well positioned” to deliver the world class healthcare services to its multicultural client base.  
In conjunction with this new service, QLM members can enquire or seek further assistance at the QLM helpdesks located at all the major healthcare providers across Qatar.