The Ministry of Economy and Commerce (MEC), in collaboration with Ford dealer Almana Motors Company, has announced the recall of Ford Focus, Fiesta and Ecosport model year 2011-2015 over the failure of the transmission control module.
The MEC said the recall campaign comes within the framework of its ongoing efforts to protect consumers and ensure that car dealers follow up on vehicle defects and repairs.
The MEC will co-ordinate with the dealer to follow up on the maintenance and repair works and communicate with customers to ensure that the necessary repairs are carried out.
The MEC has urged all customers to report any violations to its Consumer Protection and Anti-Commercial Fraud Department through the following channels: Hotline: 16001, e-mail: [email protected], Twitter: @MEC_Qatar, Instagram: MEC_Qatar, MEC mobile app for Android and IOS: MEC_Qatar
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