Ezdan Mall general manager Malik Qaiser Awan received the ‘Gold Award’ for the ‘Retail Professional of the Year 2016’, in recognition of his vast contribution to the retail industry and ‘Silver Award’ in ‘Retail Excellence in Customer Service’ at the recently concluded ‘2016 ICSC Middle East and North Africa Shopping Centre and Retailer Awards’ held during ‘RECon 2016’ at Ritz-Carlton in Dubai.
Ezdan Mall, a subsidiary of Ezdan Holding Group, is also the finalist in the “Cause Related Marketing Award” category with its’ Green Dream 2022 entry.
The recognition ceremony was held in the framework of ICSC RECon Mena 2016 Conference and Exhibition, a leading regional educational and networking conference for shopping centre industry professionals, retailers and owners in the Mena Region.
These awards are instituted by the International Council of Shopping Centres to recognise excellence within the region’s shopping centre industry. Awards are given for outstanding achievement in retail, marketing and design/development of retail properties and retail store design.
On the achievement, Ezdan Holding Group CEO Ali Mohamed al-Obaidli said, “Today’s recognition compels us to cherish the acclaimed reputation Ezdan Mall has achieved in maintaining excellence in services and quality offered to customers. We feel proud as it is the first project of the group in this sector. Inaugurated in 2013, Ezdan Mall was able to win international esteemed awards in a short period of time, the fact that indicates the strength of our performance and confirms our decisions regarding local and regional expansion.”
Al-Obaidli added: “From the time Ezdan Holding Group decided to open up to diversification, it has adopted a clear vision to promote profitability through diverse sectors instead of depending only on one, taking into account different ways to disperse risks. We believe in the importance of integration and in complementing the Group’s activities as our goal is to cater to different segments of society needs and are always keen to engage in sectors that promote welfare and prosperity.” He said that the group recently announced other related project as it has acquired one of the most important tourism and entertainment projects in Qatar – the Magical Festival Village. The group has up to 70% ownership of the project.
“We are gearing up to gradually open the other two malls – Ezdan Mall Al-Wakrah, which is the second largest mall of the Group, and Ezdan Mall Al-Wukair, of which the first phase was recently opened, attracting large turnout of visitors who flocked from the surrounding areas and hopefully will be a huge hit when opened completely”, he explained.
Awan said, “This award is dedicated to those who have contributed to this success, starting from a paper idea to an executable reality, and those who have planned tirelessly so that Ezdan Mall becomes more than just a shopping centre, but a multi-services hub and the first family entertainment destination in the State of Qatar.”
In April, Ezdan Mall Company was awarded the ISO 9001:2008 quality certification.
Al-Obaidli (third right) with senior Ezdan Mall officials who won the awards at the recently concluded ‘2016 ICSC Middle East and North Africa Shopping Centre and Retailer Awards’ held during ‘RECon 2016’ in Dubai.