Samsung Gulf Electronics has announced that from today Galaxy Note7 owners in Qatar can bring their device, regardless of the original point of purchase, to any of the Samsung Brand Shops to exchange for a Galaxy S7 edge with a refund of the price difference (in the form of cash or a gift voucher).
The Samsung brand shops are: Barwa Village, Al Wakra District, Samsung+ Member (Ghasham International); Dar Al Salam Mall, Abu Hamour, Samsung+ Member (RP Tech); D Ring Road, Samsung+ Member (RP Tech), and Souq Gharaffa, Samsung+ Member (Ghasham International).
Consumers who wish to obtain a full refund should take their Galaxy Note7 and the original receipt to the original point of purchase.
All consumers who have a replacement Galaxy Note7 device, or do not have an original purchase receipt, or have questions related to the exchange process, are advised to contact Samsung’s call centre on 800-2255 for assistance.
Samsung had confirmed last week that with consumers’ safety as a priority, Samsung has stopped sales, exchanges and production of the Galaxy Note7 globally (after some devices caught fire while charging).
Consumers in the Gulf region with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device and take advantage of the remedies available.
More information on Galaxy Note7 exchange process is available on www.samsung.com
