The new facility will allow the company to better serve customers and further its commitment to providing the “highest level of customer care”, it has said in a statement.
Measuring 7,800sqm, the new facility is located on larger premises adjacent to its previous location in the Industrial Area, Street 23.
“It has been designed to offer a greater luxurious comfort for visiting Ford and Lincoln car owners. The new layout allows for dedicated customer service desks and client waiting areas, in addition to private rooms,” the statement notes.
The new service centre is operated by 36 certified technicians, who have the necessary training to meet all requirements across the Ford and Lincoln model line-ups. Whether it’s a routine oil change or a more complicated engine repair, the new centre will be able to facilitate all customer needs, the company has said.
“Moving our service centre to these new facilities is in line with our mission to focus on customer care while offering professional and international standards,” said Ian Partridge, general manager, Almana Motors Company. “Our team of highly skilled technicians is on hand to provide the very best service to all our clients’ vehicle needs and, through additional tools available within the new facility, we can now offer faster service times to our customers.”
The new service centre is open seven days a week, from 7am to 9pm. While walk-ins are welcomed, customers are encouraged to make prior appointments through Almana Motors’ call centre.
The new facility is located on larger premises adjacent to its previous location in the Industrial Area, Street 23.
Almana Motors Company, the exclusive distributor of Ford and Lincoln in Qatar, has opened a new service centre in the Industrial Area.
