Vodafone has inaugurated its new Qatar call centre located in the Old Airport Area.  
The call centre, manned by more than 100 agents, will provide a 24-hour digital and online support for consumer and enterprise customers, plus telesales service to ensure customers are offered the best deals to enjoy Vodafone products and services.
“We are delighted to open our new state-of-the-art call centre in Qatar. Vodafone is dedicated and committed to delivering a high quality customer service on a daily basis and this call centre was designed using best practices to ensure just that,” said Vodafone COO Mohamed al-Sadah, who inaugurated the new facility.
The call centre features an open environment offering excellent working facilities for all customer care staff with state-of-the-art soundproof work stations.
The office set up is completely wireless and agents are provided with the latest high tech headsets with noise cancellation. The centre also houses a dedicated training facility for staff offering online and classroom training to deliver a superior customer experience.