Flag carrier Qatar Airways has entered into an agreement with American International Group (AIG) to offer Travel Guard insurance to all Qatar Airways customers booking flights and holidays in Qatar, the UAE, Bahrain, and Kuwait.
“AIG’s Travel Guard programme offers three levels of insurance coverage and is designed to suit the individual needs of each customer, including the highest level of medical expense coverage, trip interruption, travel delays, lost baggage, emergency travel services and more,” the Doha-based carrier said in a statement yesterday.
Qatar Airways customers in Qatar, the UAE, Bahrain, and Kuwait can benefit from the value-added programme for all their business and leisure travel and will receive an online certificate when they choose to buy the insurance cover.
“We are confident that our partnership with AIG will bring even more peace of mind to our passengers at every stage of their journey,” said Ishfaq Jalal, Qatar Airways vice-president for the GCC, Levant, Iran, Iraq, and Yemen. “Travel Guard is one of the most sophisticated travel insurance products on the market, backed by AIG’s award-winning assistance and claims service that spans the world.”
Later this year, the Travel Guard offer will be extended to Qatar Airways passengers from selected points of origin in Europe, the US, India, Australia, Malaysia, Thailand and parts of Africa.
Travel Guard provides 24-hour assistance and comprehensive coverage to customers in more than 100 countries across the globe.
“We are excited to be able to offer Travel Guard to passengers of the world’s five-star airline,” said AIF chief executive Jeff Rutledge. “This is a strategic relationship to provide Travel Guard products and services to more people around the globe. We look forward to a fruitful and long-lasting partnership.”
Travel Guard customers have 24/7 access to a dedicated team of multi-lingual staff, doctors, nurses and security personnel.
AIG’s eight global service centres are housed in key locations worldwide so that the Travel Guard team can help resolve any “emergency quickly and effectively”, the statement notes.
The AIG protection can be purchased by logging in to the “Manage Booking” application on the Qatar Airways website at www.qatarairways.com