Q-Auto, the official dealer of Audi in Qatar, has announced the launch of new automobile service vehicles designed to assist drivers at their residence.
If the service adviser evaluates that the car can be inspected on-site, the service mobiles will be sent to the customer’s location.
Trained professionals will perform a diagnostic or small repair service to save the customer from having to drive the vehicle to the service centre.
All mobile units are fully equipped for small on-site repairs that cover an array of essential services including common AC problems, abnormal car vibrations, EPC light fixtures as well as other technical issues.
To further analyse the car’s mechanics, the technician may even test drive the car with the owner to get a clearer idea about the driver’s concerns. The service mobiles are on the road from 8am to 5pm, Saturday to Thursday.
Mohamed El Talkhawi, general sales and marketing manager, said: “The introduction of this service to all Audi owners emphasises the brand’s assertiveness in not only satisfying clients, but also in delivering convenience right to their doorstep.”
This new service complements the existing services offered by Audi, including courtesy cars, complimentary “drop backs” to a central point in Doha, premium service valet from the dealership and a vehicle collection and delivery service for a minimal fee.
The service centre working hours have also been extended. The revised hours are from 8am to 7pm from Saturday to Wednesday and 8am to 1pm on Thursday.