International Bank of Qatar (ibq) yesterday launched a loyalty programme, thanq, which “underpins the bank’s long-standing track record of innovation and customer focus”.
The bank said thanq offered customers the opportunity to accumulate reward points across a wide range of banking products and services, which they could redeem online with over 800 airlines, 160,000 hotels and car rental services worldwide without  restrictions or blackout dates and inclusive of all taxes. “This is complementary to any airline or hotel rewards programme customers may already be a member of, which means that they will accumulate points on their existing memberships as well,” the bank said.
The bank added: “thanq goes beyond any other rewards programme in Qatar in that customers earn points not just by using their ibq credit card, but also by maintaining a monthly current account balance, taking a new loan, referring a friend to the bank and through many other ibq products and services.”
Jabra Ghandour, managing director, ibq, said: “Our success to date wouldn’t have been possible without the trust and loyalty of every single customer of ibq. It is, therefore, our commitment to show gratitude to our customers who have played a significant role in ibq’s progress and development. thanq also highlights our pioneering approach to banking, which has been a hallmark of ibq for over 50 years.”
thanq members will have access to the rewards website that helps members manage their thanq reward points with ease.
Andrew Ball, head of retail banking at ibq, said: “We’ve taken a very strategic step in order to tailor our programme towards our customer preferences, which will certainly raise the bar in the market. Our rewards programme is totally transparent with simplicity and flexibility at its core. Essentially and most importantly, we want to give total freedom to our clients to make use of their points in whichever way and time they wish.”