DHL Express Qatar won two major honours at the Europe, the Middle East and Africa (EMEA) Contact Center World 2013 conference. The company received the silver awards for ‘Best Customer Service EMEA 2013 in less than 50 seats’ and ‘Best Call Center in EMEA 2013 in less than 50 seats’  over a highly competitive field of 1,500 entrants from more than 50 countries.