Ooredoo has issued a warning for its customers not to use or download a fake Ooredoo mobile app.
The warning was issued after Ooredoo detected a fake Ooredoo app for Android phones on Google Play.
The fake app uses the logo and design of Ooredoo, but is not authorised by or connected to Ooredoo, and could pose a security risk for customers.
Ooredoo customers who download the fake app risk having sensitive personal information exposed, including their location, user names and passwords.
For customers who have already downloaded the fake app, Ooredoo recommends that they delete it immediately.
Ooredoo is working with app vendors to take down the fake app as soon as possible.
The official Ooredoo app is currently available only for Apple devices, including the iPhone, iPad and iPod. It is available for free through the iTunes Store at www.ooredoo.qa/app
Ooredoo customers can be assured that the official Ooredoo app meets customers’ expectations and strict levels of security.
To reach even more customers, Ooredoo will soon release its own official app for Android and BlackBerry smartphones.
Using the official Ooredoo app, customers can view their accounts, top up Hala credit, manage their Shahry account, redeem Nojoom Points, reserve Easy-to-Remember Numbers and search the phone directory. Already more than 25,000 customers have downloaded the Ooredoo app.
Ooredoo is taking every possible measure to communicate the fake app warning to its customers, including broadcasting it on social media, a company statement said.
