Mannai Automotive, the exclusive distributor of Cadillac, GMC and Subaru in Qatar, won General Motors (GM) Grandmasters International Operations Dealer Award, a prestigious award granted by General Motors to agents for 2011.
Khaled al-Mannai and Ivro D’Cunha receiving the award in Paris
The award was presented earlier this month at a ceremony by Tim Lee, president (international operations) of General Motors to Mannai representatives Khalid Mannai, executive director, Mannai Corporation and Ivor D’Cunha, general manager (operations), Mannai Automotive Group in Paris, France.
Mannai Automotive was able to bag this award after it had shown excellent progress in its services and had achieved high-level of customer satisfaction with respect to after-sales service and maintenance provided to its customers in Qatar.
D’Cunha commented: “I would like to take this opportunity to thank GM for recognising Mannai Automotive as one of the top 5% of their international dealers. This is an achievement that we are extremely proud of and one we share with our customers and employees, as they are our partners in this outstanding success. Mannai Automotive is committed to providing the best integrated solutions for our customers with respect to the ownership and maintenance of their vehicles and will continue to improve on this service offering year upon year.”
This award is provided by General Motors as part of a comprehensive programme based on evaluating the performance of dealers within its rigorous standards, including performance evaluation in the management of customer and service pre-sales and delivery of the car, and the quality of after sales service including the work of maintenance, in addition to the volume of work and the achieved proportion of target shares for the market.