Commercial Bank has been recognised with two awards by International Finance for ‘Best Mobile Banking App’ and ‘Most Innovative Use of AI Technology in Banking’.
International Finance Awards recognises banks that lead the way in performance, innovation, and leadership across the global banking industry. The recognition highlights Commercial Bank's ongoing investment in digital transformation, with artificial intelligence being firmly embedded in its technology, and its growing leadership in digital banking and innovation in Qatar.
With the CBQ Mobile App at the core of this achievement, the bank continues to prioritise customer experience through secure, practical mobile banking solutions that give customers seamless access to a wide range of services.
Shahnawaz Rashid, EGM and head of Retail Banking at Commercial Bank, said: “These awards reflect Commercial Bank's commitment to leading digital banking in Qatar through continuous innovation and customer-centric transformation.
“Our mobile app continues to set the benchmark for secure, intuitive banking, while the award for ‘Most Innovative Use of AI’ highlights our strategic use of artificial intelligence to enhance customer experience, security, and operational efficiency across our digital ecosystem. We remain committed to driving innovation, delivering exceptional value to our customers, and reinforcing our position as Qatar's digital banking leader."
Ghinwa Baradhi, EGM and Chief Operating officer at Commercial Bank, said: "At Commercial Bank, we are investing in AI to accelerate our journey in becoming a more customer-centric, agile, and data-driven organisation. AI for us is about delivering tangible outcomes while enhancing customer experiences.
“Through agile ways of working, we are creating a culture of experimentation, collaboration, and rapid delivery that allows us to better anticipate and respond to our customers' evolving needs.
Baradhi added: “This recognition is a testament to the commitment and passion of our teams, whose efforts are helping shape the future of banking and creating lasting value for our customers."
