Operations commenced from the Ministry of Commerce and Industry’s new headquarters in Lusail City, from yesterday, as part of ongoing efforts to enhance the work environment and improve the efficiency and integration of services.
All sectors and departments are now operating from the new location, including “Single Window” services, within a unified and integrated system that strengthens institutional co-ordination, improves performance, and enhances the overall customer experience, ensuring transactions are completed smoothly within a modern service environment.
The new headquarters features advanced services that support digital transformation and streamline procedures, contributing to a more efficient and cohesive working environment while elevating service quality.
It also offers an integrated experience for investors through the Single Window in one location, enabling faster and more efficient transaction processing, supported by practical facilitation measures that ensure ease and convenience.
The facility has been designed as an inclusive and accessible environment that accommodates all segments of society, including persons with disabilities and senior citizens, through accessible infrastructure, valet parking, reception and guidance services, priority processing, and dedicated facilities tailored to their needs.