The Ministry of Commerce and Industry (MoCI) has launched 36 new electronic services through its official website, as part of its ongoing efforts to streamline procedures, improve service efficiency, and enhance the overall customer experience.
In a statement issued yesterday, the ministry said the newly introduced services cover a wide range of regulatory and licensing procedures, including applications for licensing, amendment, and cancellation of promotional prize draws; services related to annual sales plans; seasonal sales permits; loyalty programme licensing; and ‘Scratch and Win’ promotional campaigns.
The services also include licensing for special offers and commercial promotions, encompassing applications for issuance, amendment, and cancellation, in addition to permits for festivals and commercial initiatives, final liquidation licences, and brokerage services.
The brokerage services cover the issuance, renewal, amendment, and cancellation of licences and professional cards, enabling beneficiaries to complete their transactions electronically with greater ease and efficiency.
The ministry emphasiszed that the rollout of the new services reflects its commitment to accelerating digital transformation and enhancing the quality and accessibility of government services, in line with its strategic objectives to promote innovation, strengthen operational efficiency, and deliver flexible, customer-centric service solutions.