The Ministry of Commerce and Industry (MoCI) has issued Administrative Decision No. (30/2025) ordering the administrative closure of Sky Motors – Rox agency for one month for failing to provide warranty services on behalf of the manufacturer, in a violation of Article (9) of Law No. (8) of 2008 on Consumer Protection and its Executive Regulations.
The closure followed the detection of six violations based on consumer complaints.
Official reports confirmed that the agency failed to provide warranty and maintenance services, including the supply of spare parts and repairs, for imported Rox vehicles, despite being the authorised local agent of the brand – causing considerable harm to consumers, a statement said.
The ministry affirms that this measure is part of its ongoing efforts to bolster market monitoring and ensure suppliers’ compliance with national laws and regulations.
The ministry encourages consumers to report any violations or illegal practices at: Call Centre: 16001, ministry social media accounts: @MOCIQATAR
The closure followed the detection of six violations based on consumer complaints.
Official reports confirmed that the agency failed to provide warranty and maintenance services, including the supply of spare parts and repairs, for imported Rox vehicles, despite being the authorised local agent of the brand – causing considerable harm to consumers, a statement said.
The ministry affirms that this measure is part of its ongoing efforts to bolster market monitoring and ensure suppliers’ compliance with national laws and regulations.
The ministry encourages consumers to report any violations or illegal practices at: Call Centre: 16001, ministry social media accounts: @MOCIQATAR