HE the Minister of State for Energy Affairs Saad Sherida al-Kaabi visited the Advanced Metering Infrastructure (AMI) facility.
This was part of the ongoing digital transformation efforts in Qatar’s electricity and water sectors, a Kahramaa statement said Wednesday.
The minister was accompanied by Kahramaa president Abdulla bin Ali al-Theyab to review the latest technologies in smart meter control, monitoring and data analysis.
The visit began with a tour of the Smart Meter Control and Monitoring Centre. HE the Minister received a comprehensive overview of the operating and follow-up mechanisms for managing smart meters and the advanced services provided by the system, which enables real-time, accurate monitoring of electricity and water consumption, while enhancing network efficiency, and ensuring service continuity, and quality. It also showcased the system’s capabilities in remotely managing meter operations, detecting leaks, service interruptions and demand surges as well as overseeing the prepaid metering service.
The visit also covered Kahramaa’s Unified Call Centre for a briefing on the mechanisms in place for direct, effective communication with customers and the world-class services available via digital and telephone channels.
“I am very pleased to witness this achievement, of which we are all proud, and to see the technological progress achieved within the framework of Qatar’s digital transformation strategy for the electricity and water sectors. This centre marks a significant milestone towards enhancing operational efficiency and promoting sustainability, reinforcing Kahramaa's innovation and excellence, and elevating the quality of services to the highest international standards," HE the Minister said.
Al-Theyab reaffirmed said the smart metering system will contribute effectively to optimising electricity and water demand management while offering improved customer-focused services.
The visit comes as part of Kahramaa’s ongoing commitment to adopting the latest smart technologies and solutions, in line with the objectives of Qatar National Vision 2030, which seeks to achieve sustainable development and modernise the country’s vital infrastructure, the statement added.
