Dukhan Bank has won ‘Qatar’s Best Bank for Consumers’ award at the Euromoney Awards for Excellence 2025, reaffirming the bank’s leadership in delivering outstanding, Shariah-compliant customer experiences across digital and retail banking channels.

The recognition reflects Dukhan Bank’s strategic focus on providing seamless, secure, and personalised financial solutions for its customers, while upholding the principles of Islamic banking and driving digital transformation across the banking landscape in Qatar.

Ahmed I Hashem, acting Group CEO, said: “We are honoured to receive this recognition from Euromoney. It reflects the trust our customers place in our banking services and solutions and embodies our team's dedication to delivering exceptional customer service and banking experiences.

“At Dukhan Bank, our ambition knows no bounds, and excellence remains a continuous journey for us, evolving alongside the needs of the communities we serve. Therefore, we remain deeply committed to providing added value to all our customers' banking experiences, aligning with the latest principles of Islamic banking.”

The Euromoney award celebrates Dukhan Bank’s success in enhancing customer convenience through its advanced mobile app, Qatar’s first prepaid digital card, smart kiosks, and integrated lifestyle banking features: all designed to simplify everyday financial interactions while ensuring full compliance with Shariah guidelines.

Talal Ahmed al-Khaja, Chief Marketing and Communications officer, added: “This award reflects the voice of our customers. Every product, every platform, every interaction we design is rooted in their needs, their aspirations, and their trust in us. We are humbled by this honour and take it as further motivation to innovate with purpose and communicate with clarity, always keeping the customer at the centre.”

Dukhan Bank’s recognition by Euromoney comes on the heels of other major accolades received in 2024 and 2025, including ‘Best Islamic Financial Institution in Qatar’, ‘Best Islamic Product Offering in MENA’, and ‘Excellence in Customer Centricity in MENA’. These honours highlight the bank’s consistent progress in aligning customer experience with its ethical and digital ambitions.