Qatar Islamic Bank (QIB) was named ‘Best Retail Bank in Qatar’ and ‘Best SME Bank in Qatar’ at the MEED Mena Banking Excellence Awards 2025.

The Best Retail Bank in Qatar award reflects QIB’s strong retail proposition built around accessibility, efficiency, and trust. The Bank’s success is grounded in a well-balanced strategy that integrates digital innovation with personalised support.

With over 300 features and an intuitive user experience, the QIB Mobile App has become the preferred banking channel for QIB customers, offering a comprehensive and user-friendly platform for all their banking needs.

Further strengthening its position as a digital leader, QIB has introduced new innovations beyond banking including the QIB Marketplace providing a diverse range of products and including a section for local SMEs to display and sell products.

The bank has also introduced the first ‘Auto Marketplace’ in Qatar, also within its mobile app, enabling customers to browse, book a test drive, select and finance vehicles online.

The Best SME Bank in Qatar award underscores QIB’s comprehensive approach to supporting small and medium-sized enterprises. QIB offers a wide range of tailored Shariah-compliant products and digital services, including online account opening, Corporate Internet Banking, and its Corporate Mobile App.

The Bank has also introduced co-branded credit cards in partnership with Ooredoo, as well as a suite of payment solutions such as POS machines, Payment Gateway, and the SoftPOS App.

These services are designed to simplify banking for SMEs, improve access to financing, and help businesses manage their cash flow more efficiently, supporting their growth and contribution to Qatar’s economic diversification.

Commenting on the awards, Bassel Gamal, QIB’s Group CEO, said: “We are pleased to be recognised by MEED for our excellence in retail and SME banking. These awards reflect the strength of our digital strategy, our focus on innovation, and our customer-first mindset. We remain committed to delivering secure, convenient, and inclusive banking experiences that meet the needs of individuals and businesses across Qatar.”

MEED, in partnership with GlobalData financial services publications Retail Banker International and Private Banker International, hosted the fourth edition of the MENA Banking Excellence Awards 2025.
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