Alfardan Sports Motors – Mopar Qatar has celebrated the achievements of its aftersales team which has earned accolades at the recent Customer Centricity Competition.

In a display of skill and dedication, Muhammed Ali, a member of Alfardan Sports Motor’s Mopar Aftersales team clinched first place across the Middle East and South Africa, and third place on a global scale in the Technician category.

Held in Turkiye in April, this competition is renowned for testing the limits of expertise and precision in the automotive aftersales arena.

This accomplishment underscores Alfardan Sports Motors' steadfast commitment to delivering the ultimate ownership experience through its state-of-the-art aftersales facility Mopar.

Equipped to meet the needs of Fiat, Abarth, Alfa Romeo, and Fiat Professional vehicle owners in Qatar, the facility embodies customer centricity at its core, reflecting Alfardan Sports Motors’ dedication to exceeding expectations in every aspect and constantly conquering new heights of exceptionalism.

“These accomplishments are a result of inspiring collective efforts aimed at surpassing customer expectations and achieving excellence, in alignment with our vision to offer a bespoke comprehensive dealership experience resonating with the discerning tastes of our brand enthusiasts,” stated Charly Dagher, general manager of Alfardan Sports Motors.

Saghir Malik, Mopar Aftersales manager, echoed these sentiments: “Our team diligently provides exceptional services, exceeding customer expectations. We are incredibly proud of Muhammad's and the team’s accomplishments, which exemplify the unmatched talent, services, and expertise provided by our aftersales team.”

The team’s achievement at the Customer Centricity Competition is a well-deserved recognition of the exceptional skills, dedication to customer satisfaction, and commitment to upholding Alfardan Sports Motors' high standards.

The success reflects the ongoing investment in training and development programmes provided by Alfardan Sports Motors to its one-of-a-kind Aftersales team, to deliver superior services aligned with Mopar's global standards.

The state-of-the-art Alfardan Sports Motors Aftersales facility, located in Al Khor city, with a new facility planned to open soon at Jery Al Samur area, offers a comprehensive range of services that meet all the needs of Fiat, Abarth, Alfa Romeo, and Fiat Professional vehicle owners.
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