The Communications Regulatory Authority (CRA) has encouraged consumers in Qatar to benefit from a new digital service offered by Ooredoo Qatar and Vodafone Qatar on their digital channels when purchasing a new SIM card.
This e-service is enabled by Artificial Intelligence (AI) and facial recognition technologies for verifying the users during the digital registration process of telecom services, using the Qatar ID (QID) for locals and residents or passports for visitors.
The applicant’s identity will be verified, and purchase and payment processes completed online without the applicant having to visit any of the two service providers’ outlets.
This service is also available for prepaid and postpaid telecom services, physical SIM cards, and e-SIMs. If an applicant orders a physical SIM card, it will be delivered to them.
"We have developed this framework out of our interest in developing Qatar’s Information and Communication Technology (ICT) sector to reflect positively on consumers, telecom service providers and the national economy at large," said Amel Salem al-Hanawi, Consumer Affairs Department Director at CRA.
Through this process, it contributes to achieving one of the Qatar National Vision 2030 (QNV 2030) goals, which is to strike a balance between oil-based and knowledge-based economies to diversify the Qatari economy and secure a stable, sustainable business environment, she said.
Amel Salem al-Hanawi
