The Ministry of Transport (MoT) was certified as a ‘Qualified by EFQM’ organisation, following a thorough assessment process conducted by the European Foundation for Quality Management. This makes the MoT, one of the leading government entities that aim for excellence under the new improved EFQM 2020 model, an official statement said yesterday. The certification emphasises MoT’s capability of continuing improving its performance and excellence in all its operations to achieve its strategic goals, creatively and sustainably. It also reflects the MoT’s continuous focus and attention to improving its services for customers and beneficiaries.
The announcement came on the sidelines of the second and concluding day of MoT’s “Sustainable Transportation and Legacy for Generations” Conference and Exhibition, held under the patronage of HE the Prime Minister and Minister of Foreign Affairs Sheikh Mohamed bin Abdulrahman bin Jassim al-Thani. The EFQM model is regarded as a comprehensive quality management model and one of the best universal institutional excellence models. It is applied in over 30 countries and more than 50,000 organisations worldwide, it was explained.
The certification demonstrates the MoT’s commitment to continuing its endeavours for excellence and quality. In 2018, the MoT was awarded the ISO 9001:2015 Quality Certification; one of the most important universal certifications given to organisations in recognition of their compliance to the standards set out by the ISO, the statement added.
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