Commercial Bank, the most innovative digital bank in Qatar, has been recognised as the winner of the 2023 International Finance Award for ‘Best Mobile Banking Application’ in Qatar.

This award serves as proof of its dedication to customer experience and innovation, crystallising Commercial Bank’s position as the leader in digital banking in Qatar.

International Finance Magazine Awards are prestigious honours that recognise the achievements of financial institutions, individuals, and organisations worldwide.

These criteria serve as a guideline for evaluating the accomplishments and contributions of financial institutions and their leaders, helping International Finance magazine identify the most deserving winners in each category.

Some of the general criteria that are considered when selecting the winners include Innovation, financial performance, customer service, market adaptability and technological advancements.

Following a successful revamp in 2022, CBQ Mobile App is now recognised as the “best mobile banking app” in Qatar, offering over 120 services for fast, secure, and comprehensive banking.

With 97% of digitally active users frequently logging in to the Mobile App, Commercial Bank has achieved digital leadership by presenting numerous world-first innovations.

Commenting on the award, Commercial Bank Group CEO Joseph Abraham said: “We are delighted to receive this prestigious recognition from International Finance. This recognition validates our strategic focus on providing innovative and customer-centric digital solutions to delight our customers.

“We will continue delivering world-class services that enhance the customer experience”.

Shahnawaz Rashid, executive general manager and head (Retail Banking) at Commercial Bank said: “We are truly honoured to see our CBQ Mobile App recognised with this esteemed award. This award is a testament to our commitment to empowering our customers with cutting-edge digital banking tools. As we celebrate this achievement, we remain focused on continuously enhancing our offerings to ensure a seamless banking experience”.

With this prestigious award, Commercial Bank’s reaffirms its unwavering commitment to deliver a customer-centric strategy, consistently enhancing its digital banking services to cater to the needs of every customer category.
Related Story