Qatar Insurance Company (QIC) has been named ‘Insurer of The Year in Qatar’ for the second consecutive year at The Mena IR Awards 2023.
QIC received the award during a ceremony held last week in Dubai, which was attended by senior representatives of regional and global insurers, rating agencies, and auditors.
The prestigious accolade recognises QIC’s exceptional performance at the levels of product digitisation and customer service excellence over the past 12 months, offering customers in Qatar the best coverage options and the unique ability to be in full control of all their insurance needs from onboarding to claims.
The award also recognises QIC’s successful implementation of a digital transformation strategy throughout 2022, which included the launch of ‘qic.online’, the fastest, all-inclusive platform that enables customers to purchase insurance on the go, in under two minutes. As part of this platform, QIC also offers a fully-digital motor claims service, allowing customers to submit, track, and inquire about their claims instantly and at all times.
Ahmed al-Jarboey, QIC chief operating officer – Qatar Operations, said: “We are happy to receive the ‘Insurer of The Year in Qatar’ award for two years in a row and to cement our position as the country’s insurer of choice when it comes to product quality, customer centricity, and digital innovation.
“This recognition also reflects QIC’s leading position in ushering the insurance industry in Qatar into a new era that offers customers a seamless insurance experience that aligns with the demands of modern life.”
Al-Jarboey added: “With our dedication to innovation, our unique customer-centric approach, and relentless investments in digitising our products and services, QIC remains better positioned to continue offering the ideal insurance experience to everyone in Qatar and to make people’s lives safer and better.”
The Mena IR Awards is an annual awards programme that recognises and rewards the leading insurers, reinsurers, and insurance brokers within the wider Mena region. The programme sheds light on innovators, creative minds, and customer care professionals who have outperformed their competitors and demonstrated the highest levels of excellence across all parts of the region every year.
QIC is a publicly listed composite insurer with a consistent performance history of over 50 years and a global underwriting footprint. Founded in 1964, QIC was the first domestic insurance company in Qatar.
Today, QIC is the market leader in Qatar and a dominant insurer in the GCC and Mena regions. QIC is also one of the largest insurance companies in the Mena region in terms of gross written premium and total assets. It is listed on the Qatar Stock Exchange and has a market capitalisation in excess of QR6.5bn. QIC was crowned as the best online insurance company in the Middle East at the Global Banking & Finance Review Awards 2022.
