Centre for Empowerment and Elderly Care (Ehsan), one of the centres falling under the umbrella of Qatar Social Work Foundation, announced the activation of 'Shawerni' (Consult me) service, as part of the psychological support services provided by the centre for the elderly, their families and their caregivers, to enhance the mental health of the elderly.
The centre has designated three communication channels, either by phone that allows elderly and their families to have contact with specialists during the morning and evening periods, WhatsApp, or through the Ehsan Centre website: www.Ehsan.org.qa.
The "Consult me" service enhances the centre's efforts towards providing high-quality services to the elderly in the country, especially in light of the current circumstances due to the Covid-19 pandemic, by providing counselling and psychological support services, to follow up on the mental health of the elderly or to provide advice and assistance to their families or their caregivers.
The service also offers online video conferencing by calling the designated phone number, or by visiting the centre's website.
The phone calls would be answered by psychological specialists from the centre, who have experience in listening and communication skills, as well as methodologies and techniques for providing psychological counselling, and dealing with the elderly.
In some cases, they will be directed to the specialised government hotlines to suit their health condition.
Ehsan launched the 'Consult me' service in 2020, in order to enhance the mental health of the elderly. The centre also affirms the privacy and confidentiality of all calls.
The centre has designated three communication channels, either by phone that allows elderly and their families to have contact with specialists during the morning and evening periods, WhatsApp, or through the Ehsan Centre website: www.Ehsan.org.qa.
The "Consult me" service enhances the centre's efforts towards providing high-quality services to the elderly in the country, especially in light of the current circumstances due to the Covid-19 pandemic, by providing counselling and psychological support services, to follow up on the mental health of the elderly or to provide advice and assistance to their families or their caregivers.
The service also offers online video conferencing by calling the designated phone number, or by visiting the centre's website.
The phone calls would be answered by psychological specialists from the centre, who have experience in listening and communication skills, as well as methodologies and techniques for providing psychological counselling, and dealing with the elderly.
In some cases, they will be directed to the specialised government hotlines to suit their health condition.
Ehsan launched the 'Consult me' service in 2020, in order to enhance the mental health of the elderly. The centre also affirms the privacy and confidentiality of all calls.